DCF Guns Sales Representative, Castle Rock, Commission-Based Position with Hourly Rate and Benefits
DCF Guns / Indoor Shooting Facilities (We're Hiring!) · Castle Rock, CO · 11 mo ago
SalesFull-time
Job Summary
Provides customer service, drives sales, and resolves issues by offering solutions, explanations and options.
General Responsibilities
- Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
- Affords assistance in identifying and purchasing firearms and firearms related accessories and training.
- Maintains full customer satisfaction and maintains a friendly, helpful demeanor.
- Ensures proper documentation and processing of firearms and related articles according to federal regulations.
- Develops strategies to ensure company profitability is maintained and goals are met.
- Identifies and prioritizes problems and issues related to service area.
- Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
- Ensures that appropriate changes were made to resolve customers' problems.
- Refers unresolved customer issues to designated departments.
- Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Job Qualifications
- Education: High School Diploma or equivalent
- Experience: 1-3 years of related experience
- Flexibility: Willingness and ability to work longer shifts as required based on the needs of the store.
- Transportation: Reliable transportation daily
Skills
- Strong Communication
- People Skills
- Service Oriented
- Time Management
- Collaborative
- Works well under pressure