DCA Overnight Cabin Cleaning Supervisor

Responsibilities

• Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.
• Maintain positive relationships with client representatives.
• Control costs to ensure profitability of area of responsibility.
• Ensure clients receive accurate invoices in a timely manner.
• Follow-up on payment of all invoices.
• Responsible for and/or the oversight of the recruiting, hiring, and training of all employees in his/her area of responsibility.
• Ensure this is done in accordance with established procedures and in a cost-effective manner.
• Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
• Ensure that duty managers and supervisors are properly trained and understand their assigned duties.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure that payroll is prepared and transmitted in an accurate and timely manner.
• Ensure that any injuries, incidents, accidents, etc., are documented, reported, and processed appropriately.
• Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Qualifications

• Education: Bachelor’s degree or equivalent work experience.
• Skills / Experience: 3 or more years management experience preferred. Previous aviation industry experience preferred. Excellent communication and leadership skills. Budgeting, expense control, and scheduling experience.
• Language Skills: Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must possess and utilize effective listening skills.
• Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.