DC Specialist-IC 1st

About the role

DC Specialists perform a variety of operational office and clerical duties including waveplanning, delivery scheduling, order tracking, auditing, Prêt-à-porter work management, and generating departmental reports, depending upon the department and function they are assigned. A thorough knowledge of the operations for the department they are assigned to is essential.

Essential Functions Of Job

• Follow all established company standard operating procedures to ensure integrity of assigned work and production output.
• Train floor associates in departmental preferred methods and standard operating procedures.
• Pro-actively respond to direction from leadership team, including Shift Coordinators, management staff and other departmental personnel.
• Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Comply with all Company Loss Prevention policies and procedures, including proper work attire.
• Maintain regular and acceptable attendance as set by Sephora.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
• Provide high quality internal and external customer service per company standards.

Knowledge, Skills and Abilities

• Previous experience with a Warehouse Management System (WMS) or previous experience with menu-driven applications, and/or ability to learn system.
• Working knowledge of MS Excel, Word and Outlook.
• Basic math skills.
• Demonstrate effective problem-solving.
• Absorbent to detail.
• Ability to communicate effectively and tactfully with associates and vendors at multiple levels both in person, on the phone and in writing.
• Excellent customer service skills.
• Ability to understand other functions of the business as they apply to position.
• Flexible to change and able to handle multiple priorities.
• Able to prepare professional level correspondence.
• Must be proactive to business needs.
• Able to give and receive feedback effectively.
• Able to work closely and effectively with others in a way that promotes teamwork.
• Possess a positive and enthusiastic demeanor.

Supervisory Responsibilities

None

Working Conditions

Moderate but varying temperature and humidity in office and warehouse environments.

Physical Requirements

• Must be able to stand, sit, squat, lift and /or walk for the duration of the scheduled shift.
• Must be able to lift up to 50 lbs.

Minimum Qualifications

• Previous experience working in a distribution center/warehouse environment preferred.
• High School Diploma or equivalent.

Pay & Benefits

The target hourly pay for this position is $ - $. The actual hourly pay offered depends on various factors, including starting wages competitive to the market for similar roles; relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.