DC Quality Assurance Coordinator

Essential Duties

• Communicate information to parties involved; this includes working with the VAS Coordinators, Warehouse, as well as Product Information Center associates to configure max pick bins.
• Verify quantities needed for rollouts and works with the Product Information Center (PIC) to change max pick bins.
• Request information from all other departments including Sales, Purchasing and Customer Care.
• Assess and review Pre-Pack and Rollout orders, verifying stock transfers and special order (STO & C Item) receipts.
• Cooky with transportation to coordinate delivery instructions with assigned carriers while following the deliveries' change of custody to ensure on-time delivery.
• Coordinate with the Pre Pack and Rollout Coordinators on picking and invoicing orders.
• Perform quality and accuracy audits on completed Pre-Packs and Rollouts prior to shipment as required, e.g. High profile and international orders, no on site check-in and no Don representation at customer check-in.
• Cooky with the VAS team to ensure shipments are complete.
• Maintain Pre-Pack /Rollout calendars, tools (white board) and project checklists to track and address steps that are not completed.
• Manage inquiries from the VAS team and deliver solutions and answers in a timely manner.
• Keep the DC Center and VAS Managers informed of issues and project results within the areas of assigned responsibility and escalates issues as needed.
• Create shipments and group waves and verify in SAP that all deliveries have been accounted for.
• Cooky with the warehouse team for product staging and order building.
• Update appropriate spreadsheets on the S: with all deliveries, shipment, and group waves.
• Verify all deliveries are packed after warehouse selection is complete and also that the boxes are palletized properly (per SAP).
• Complete processing in SAP to obtain all necessary paperwork and check in documents.
• Sort and prepare all pallet ID's and check in documents for loading purposes.
• Match Customer’s Bill Of Lading (BOL) to invoices to verify that items and quantities are correct.
• Obtain freight rates from selected carriers and completes shipment cost documents.
• Instruct VAS team to complete invoicing.
• Perform other duties as assigned.

Knowledge, Skills, And Abilities Required

• Bachelor degree in Supply Chain, Operations, Business, or related field and 2+ years of similar Supply Chain and/or Quality Control experience OR High School diploma or GED equivalent and 5+ years of similar Supply Chain and/or Quality Control experience.
• Advanced proficiency with Microsoft Office products (specifically Excel, Access and Word).
• Strong analytical, attention to detail, organizational skills and the ability to problem solve, multitask, and prioritize work.
• Excellent communication, time management skills.
• Can work independently or collaboratively to accomplish objectives and is able to interact with all levels of management.
• Ability to lift up to 45 lbs as needed.
• Previous knowledge of SAP, and experience in supply chain operations in a distribution environment (preferred).