DC Learning Lead

Key Responsibilities

• Daily Training Coordination
• Coordinate daily training activities and trainer assignments.
• Communicate training priorities and schedule changes.
• Serve as the day-to-day resource for Department Trainers.
• Provide coaching on training methods, documentation, and standards.
• Observe trainers and provide constructive feedback.
• Assist with trainer qualification and certification activities.
• Escalate trainer performance or coverage concerns to the Learning Coordinator.
• Maintain organized, audit-ready training records.
• Follow up on missing documentation and overdue training.

New Hire & Skills Training

• Monitor new hire progress against established milestones.
• Support skills assessments and qualification activities.
• Maintain department skills matrices and certification information.
• Support cross-training and retraining initiatives.
• Communicate performance or training gaps to the Learning Coordinator and Operations.

LMS & Documentation

• Enter and maintain training completion information in the LMS.
• Maintain attendance, certification, and qualification records.
• Review records for accuracy and completeness.
• Follow up on missing documentation and overdue training.

Training Standards & Continuous Improvement

• Ensure trainers have current SOPs, work instructions, and job aids.
• Reinforce Standard Work, safety, quality, and compliance expectations.
• Identify outdated materials or recurring training gaps.
• Gather feedback from associates and trainers.
• Participate in training and continuous-improvement initiatives.

Education & Experience

• A high school diploma or GED is required.
• An associate degree or additional education is preferred.
• Two to three years of experience in manufacturing, distribution, operations, training, or a related environment is preferred.
• Previous Trainer, Department Trainer, Team Lead, or similar experience is strongly preferred.
• Demonstrated ability to train and coach associates is required.
• LMS experience is preferred.

Skills & Abilities

• Strong coaching and interpersonal skills are essential.
• The ability to influence and provide direction without formal supervisory authority is important.
• Strong communication and facilitation skills are necessary.
• A strong organization and attention to detail are required.
• The ability to manage multiple training priorities is crucial.
• The ability to identify training and performance gaps is important.
• Basic Microsoft Office/Microsoft 365 skills are needed.
• The ability to learn and use LMS and other training systems is required.
• A strong commitment to safety, quality, and associate development is essential.

Physical Requirements

• The ability to work throughout an operational environment is required.
• The ability to stand and walk for extended periods is required.
• The ability to conduct and observe hands-on training is required.
• The ability to support assigned shift requirements is required.
• The ability to occasionally lift training materials/equipment up to 25 pounds is required.