Daytime Front-Of-House / Drive-Thru Team Member

About the role

Support our Front of House areas including Cashier, Dining Room Hospitality, Dining Room Cleanliness, Meal Delivery, Expediting and Drive Thru Operations. The Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service.

Responsibilities

• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC)
• Deliver portions that are correct and meet all weight and presentation expectations
• Execute FIFO (First In, First Out) model with all product
• Protect the customer experience by ensuring packaging, food presentation and quality is top level
• Appropriately handle all customer issues and play a positive role in customer recovery
• Show up on time, have a great attitude and work hard for your entire shift
• Constantly improve yourself by finding ways to do your work better and faster
• Proactively pursue the training program and look for opportunities to be cross-trained
• Be responsible to fill your shift if you are not able to work
• Ensure your appearance is in compliance with the Handbook
• Be a team player
• Display good stewardship and a sense of ownership for the business

Requirements

• Available to work a minimum of 16 hours per week, including Saturdays
• Understand the expectation of Chick-fil-A customer service standards and operational excellence
• Applicants will be expected to be able to work on their feet for several hours at a time
• Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons

Qualifications

Prior experience as a customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Skills

• Outgoing and fun
• Great attitude
• Hard working
• Dependable
• Honest
• Demonstrate leadership attributes
• Team-player
• Positive attitude & role model
• Responsive to team's needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Great verbal communicator
• Outgoing/friendly/patient
• Desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline

Benefits

• Always closed on Sundays
• Competitive pay
• Employer-matched 401k plan available to full-time team members only
• Affordable, employer-contributed health insurance available for full-time team members
• Free meal on days you work at least four hours
• Eligible to earn $1,000–$2,500 College Scholarship, awarded each year up to 4 years, totaling $10,000
• Leadership opportunities with a personalized development track
• Welcoming workplace environment that is Positive, Optimistic, Professional, Encouraging, Energetic, Creative, and Celebratory
• Tuition discounts through partnerships with over 70 colleges and universities
• Additional discounts including select hotels, cell phone plans (Verizon), computers, entertainment, retail, and more

Schedule

Part-Time and Full Time positions available.