Day Spa Lead

About the role

UFC GYM Day Spa Lead is responsible for ensuring a positive customer experience and delivering great member service in our Recovery Centers. Work for an internationally famous fitness brand (UFC GYM).

Responsibilities

• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective Recovery sessions using our state of the art modalities.
• Maintain the organization and neat presentation of the Recovery Center.
• Respond professionally to requests and inquiries from guests, members and staff.
• Sell subscriptions to the Recovery Center and provide introductory session for members and guests.
• Assist members and encourage member involvement in the Recovery Center.
• Ensure accurate administration of client programs (dotFIT, supplements, and modality usage).

Qualifications

• Current dotFIT certification (or in progress).
• Current CPR/AED certification (or in progress).
• High school diploma or general education degree (GED).
• Background in customer service and sales.
• Ability to work, setup, and execute successful weekends.

Benefits

• Bonus based on performance (for eligible employees)
• Health insurance (for eligible employees)
• Dental insurance (for eligible employees)
• Vision insurance (for eligible employees)
• Training & development
• Paid onboarding program
• Ongoing 1:1 coaching
• Paid training: fundamentals of sales and growing your business
• Online certifications and training (select courses provide required CEUs to renew certification)
• Tuition assistance
• Wellness resources
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Competitive salary
• Flexible schedule
• Paid time off

Pay

Commission and bonus based on sales and performance; competitive salary.

Schedule

Depending on client needs, scheduling preferences are prioritized; multiple shifts available to choose from.