Jobs · Education · Massachusetts

Day Counselor

ServiceNet · Greenfield, MA · 2 mo ago
On-siteEducation$19–$21/hrFull-time

Key Responsibilities

  • Provide direct personal care assistance (e.g., toileting, hygiene, mobility, feeding) as needed for program participants.
  • Implement behavioral interventions and de-escalation strategies as part of an individualized support plan.
  • Utilize positive behavior support techniques to promote engagement and independence.
  • Support participants in vocational activities, social skills development, and employment readiness.
  • Provide one-on-one coaching for individuals with higher needs, ensuring success in community and work settings.
  • Facilitate group and individual educational, skill-building, and therapeutic activities tailored to participant interests and needs.
  • Access and develop evidence-based curriculum to use in structured learning and socialization sessions.
  • Implement individualized behavior plans and interventions in collaboration with clinical teams.
  • Use calm, professional de-escalation techniques to manage behavioral incidents.
  • Aid in and monitor medication administration procedures (MAP certification preferred or willingness to obtain).
  • Transport participants safely to community activities, appointments, and outings.
  • Ensure participant safety in community settings, following risk management protocols.
  • Maintain detailed progress notes and documentation for each individual, ensuring compliance with treatment plans.
  • Collaborate with families, clinicians, and interdisciplinary teams to support participant goals.

Minimum Qualifications

  • Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or community setting.
  • Ability to provide personal care assistance and hands-on support with ADLs.
  • Training in behavioral support and de-escalation techniques (or willingness to obtain).
  • MAP certification preferred (or willingness to obtain).
  • Strong communication and problem-solving skills to work independently in a community setting.
  • Valid driver’s license, reliable transportation.
  • High School Diploma or GED required; Associate’s Degree preferred.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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