Dauphin Operations Supervisor
rabbittransit · Harrisburg, PA · 3 wk ago
On-siteManagementFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and maintain new software solutions as needed
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in customer service or technical support
- Strong problem-solving skills and ability to work independently
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Excellent communication and interpersonal skills
Skills
- Customer service skills
- Technical support skills
- Software implementation skills
Benefits
- Flexible work schedule
- Competitive salary
- Professional development opportunities
Pay
- $50,000 - $60,000 annually
Schedule
- Monday to Friday, 9 AM to 5 PM