Datacenter Technician 1

About the role

This role supports validation of cutting-edge server platforms and manageability firmware in a high-volume lab environment. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with server hardware, rack infrastructure, and engineering teams.

Responsibilities

• Deploy, configure, and maintain x86 server platforms within a high-volume validation lab environment.
• Perform system bring-up, BIOS and firmware updates, and platform configuration across multiple validation programs.
• Install and configure Linux and Windows Server operating systems for testing purposes.
• Conduct hardware failure isolation across CPU, memory (DIMMs), PCIe devices, storage, networking, and power subsystems.
• Troubleshoot L1/L2 network connectivity, validate switch configurations, and support rack-level network infrastructure.
• Analyze system logs, firmware outputs, and OS-level errors to support root cause analysis.
• Reproduce defects and collaborate with BIOS, firmware, and hardware engineering teams to validate fixes.
• Utilize remote management tools (BMC/IPMI, serial console, KVM-over-IP) for system access and debug.
• Execute test procedures and assist with basic scripting or automation tasks (Python, PowerShell, or Bash preferred).
• Manage rack infrastructure including cabling, airflow considerations, hardware swaps, and lifecycle handling.
• Maintain accurate inventory tracking, asset management, and support hardware shipping/receiving workflows.
• Follow ESD and lab safety procedures while working with sensitive hardware components.
• Prioritize and manage multiple concurrent debug and validation activities in a fast-paced environment.

Requirements

• Education & Experience:
  • Associate's or Bachelor's degree in Computer Engineering, Information Technology, Electronics, or related technical field preferred.
  • Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support.
  • CompTIA A+, Network+, or similar technical certifications are a plus.

Qualifications

• Detail-oriented and technically curious.
• Comfortable working directly with server hardware, rack infrastructure, and engineering teams.
• Experience working in high-density server or data center environments.
• Familiarity with x86 server architecture and modern server technologies (PCIe Gen4/Gen5, NVMe, RAID).
• Basic understanding of networking concepts (VLANs, subnets, switch validation).
• Experience supporting engineering teams during hardware or firmware validation cycles.
• Strong troubleshooting mindset and ability to document findings clearly.

Skills

• Experience working in high-density server or data center environments.
• Familiarity with x86 server architecture and modern server technologies (PCIe Gen4/Gen5, NVMe, RAID).
• Basic understanding of networking concepts (VLANs, subnets, switch validation).
• Experience supporting engineering teams during hardware or firmware validation cycles.
• Strong troubleshooting mindset and ability to document findings clearly.

Benefits

• Flexible work schedule with primary schedule: Monday Friday, 8:00 AM 5:00 PM.
• Flexibility for extended hours or weekend support may be required based on program needs.

Pay

$50.00 - $55.00 per hour.

Schedule

Primary schedule: Monday Friday, 8:00 AM 5:00 PM.