Datacenter Solutions Engineer

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.

About the role

We are seeking a skilled and motivated Data Center Engineer to support the design, deployment, operation, and maintenance of high-performance data center infrastructure. The successful candidate will play a key role in ensuring the reliability, scalability, and efficiency of our data center environments, with a strong focus on server, networking, power, cooling, and related systems.

Responsibilities

• Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware.
• Perform hardware diagnostics, troubleshooting, and repairs; coordinate RMAs and vendor support as needed.
• Monitor data center environmental conditions (power, cooling, humidity, airflow) and respond to alerts or incidents.
• Support capacity planning, inventory management, and infrastructure expansion projects.
• Execute cabling, rack-and-stack, and physical installation activities in accordance with best practices and safety standards.
• Collaborate with cross-functional teams to resolve issues and deliver projects on time.
• Maintain accurate documentation of configurations, inventory, procedures, and change records.
• Participate in customer service and provide timely response to critical incidents.
• Assist with compliance, security, and audit requirements related to data center operations.
• Continuously identify opportunities to improve processes, reliability, and operational efficiency.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or related field, or equivalent practical experience.
• 5+ years of hands-on experience in data center operations, server hardware, or related infrastructure roles.
• Strong knowledge of server platforms (x86), storage systems, and enterprise networking fundamentals.
• Experience with rack installation, cabling standards, power distribution, and cooling systems.
• Familiarity with hardware diagnostics, troubleshooting methodologies, and vendor support processes (including RMA workflows).
• Ability to lift equipment (up to 50 lbs), work in raised-floor environments, and follow strict safety protocols.
• Excellent problem-solving skills, attention to detail, and the ability to work independently as well as in a team.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with high-density GPU/AI server environments or hyperscale data centers.
• Knowledge of DCIM (Data Center Infrastructure Management) tools, monitoring platforms, or infrastructure management software.
• Certifications such as CompTIA Server+, Cisco CCNA, or relevant vendor certifications a plus (e.g., Supermicro, Dell, HPE).
• Experience supporting production environments with strict uptime requirements.

Pay

$105,000 - $130,000