Datacenter Field Operations Technicians

Job Title : Datacenter Field Operations Technician Location : New Albany, Ohio (Onsite) Employment Type : W2 Contract Experience Required : 2–5 Years Shift : Rotating Day/Night Shifts; On-Call Requirements Job Summary We are seeking experienced Datacenter Field Operations Technicians to support data center infrastructure operations in New Albany, Ohio. The role involves hands-on installation, troubleshooting, repair, and maintenance of copper and fiber-optic cabling and network hardware. The ideal candidate will have strong physical-layer troubleshooting skills and experience supporting large-scale data center deployments. This position requires working onsite in a 24/7 operational environment and collaborating with engineering, facilities, provisioning, and supply-chain teams. Key Responsibilities Install, terminate, test, and troubleshoot copper and fiber-optic cabling, including Cat6A, OM4, OS2, and MPO/MTP. Perform fiber splicing, connector cleaning, inspection, and OTDR testing. Install data center racks, network switches, routers, line cards, and optical transceivers. Execute rack-and-stack activities, cable management, labeling, and asset tracking. Diagnose and resolve Layer 1 connectivity issues, including fiber breaks, poor light levels, and faulty connectors. Perform preventive and corrective maintenance and document activities through ticketing systems. Support large-scale rack deployment projects and coordinate with engineering and provisioning teams. Follow ESD safety practices, site procedures, and operational standards. Assist with liquid-cooled rack systems, including hose connections and valve operations, where applicable. Required Qualifications 2–5 years of experience in data center operations, structured cabling, network hardware installation, or telecommunications. Hands-on experience installing and testing fiber-optic cabling in enterprise or hyperscale environments. Strong knowledge of copper and fiber cabling standards, including Cat6A, OM4, OS2, and MPO/MTP. Experience with OTDRs, optical power meters, visual fault locators (VFLs), loopback adapters, and cable certifiers. Experience with rack installation, cable management, network hardware handling, and Layer 1 troubleshooting. Familiarity with data center environments, including hot/cold aisles, raised floors, and overhead cable trays. Ability to use ticketing and workflow management systems. Ability to work onsite on rotating day/night shifts, participate in on-call coverage, and support extended shifts during peak periods. Preferred Qualifications BICSI Installer, Technician, or equivalent certification. OSHA 10 or OSHA 30 certification. Experience in hyperscale or campus-scale data center environments. Familiarity with liquid-cooled rack systems, including AALC. Experience with DCIM tools, barcode scanning, and asset management workflows. Background in telecommunications carrier operations or large enterprise network repair. Work Environment Fully onsite in New Albany, Ohio. 24/7 operational environment with rotating shifts. On-call availability and occasional extended shifts may be required. W2 contract position. Skills: rack,data,cabling,data center,management,network hardware,cable,copper,operations,troubleshooting