Datacenter Field Engineer

Key Responsibilities

• On-Call Response: Serve as the primary point of contact for physical system outages, hardware failures, and network interruptions to minimize downtime.
• Cluster Monitoring: Proactively monitor hardware health, including GPU thermals, power draw, and physical system loads, catching anomalies before they impact active workloads.
• Vendor Liaison: Work closely with data center facility staff and third-party hardware vendors to coordinate RMA processes, physical repairs, part replacements, and routine maintenance.
• Hardware Deployment: Rack, cable, and lead the physical bring-up of new GPU nodes, ensuring power and network connectivity are fully integrated into the existing cluster.

Linux & Network Administration

• OS Management: Install, patch, and maintain Linux operating systems (Ubuntu/CentOS/RHEL) across the cluster bare-metal servers.
• Security & Access: Configure and maintain edge and internal networking, including firewalls, VPNs, and strict SSH access controls to secure our infrastructure.
• Identity & Storage Management: Administer LDAP/Active Directory for centralized user authentication and ensure network storage systems (NFS/GPFS/Lustre) are reliably mounted and properly permissioned.

Qualifications

• Must-Haves: 3+ years of experience in Linux Systems Administration (deep knowledge of boot processes, systemd, disk management, etc.). Strong background in server hardware troubleshooting, specifically within high-density environments (power, cooling, PCIe topologies).
• Experience managing networking security (VPNs, iptables/firewalld, VLANs) and directory services (LDAP/FreeIPA/Active Directory).
• Proficiency in Bash scripting for essential system automation.

Nice-to-Haves

• Experience using configuration management tools like Ansible, SaltStack, or Terraform for OS provisioning.
• Familiarity with data center operations, cooling requirements for high-TDP accelerators (like NVIDIA H100 or AMD MI300).

Benefits

• Medical, dental, and vision insurance
• 401k plan
• Daily lunch, snacks, and beverages
• Flexible time off
• Competitive salary and equity

Career Equity

• Equal opportunity