Database Support Team Manager ($25-26/hour)

This onsite leadership role is ideal for someone who loves organizing information, improving processes, and coaching a team to consistently high standards. You will help drive major database improvement work during a high priority period while supporting day to day quality and production.Key DetailsPay range: $25 to 26 /hourWork Arrangement: Onsite in Framingham, MA which will transition to hybrid after trainingSchedule: Monday to Friday, with options to work 7a-3p, 8a-4p, 9a-5p, 10a-6pWhy This Job is Awesome / Your ImpactThe database is the heart of the service, and your work directly improves how downstream teams serve peopleYou will own meaningful projects, set standards, and create structure that improves quality and efficiencyStrong training and development support, with room to grow into broader leadershipResponsibilitiesOversee daily database maintenance to ensure information is accurate, consistent, and aligned with standards and style guidesLead a large conversion effort involving substantial manual updates and backlog reductionIdentify weak points in data quality, taxonomy, formatting, and consistency, then drive practical improvementsBuild and manage timelines for routine upkeep, including annual updates and recurring maintenanceProvide hands on support to the database team, answering live questions and coaching to improve quality and speedCollaborate with internal stakeholders to ensure the database supports service delivery needsRequired QualificationsStrong comfort with technology, including troubleshooting and learning new tools quicklyHigh information retention and ability to learn complex health and human service contentStrong attention to detail and a data quality mindsetSelf starter who can prioritize, create structure, and keep work movingCoaching and leadership capability, management experience helpful but not requiredPreferred QualificationsFamiliarity with public assistance programs or social services, professional or lived experienceExperience with structured datasets, taxonomies, or standards based content environmentsInterest in team development and continuous process improvement There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too. ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.