Database Engineer (Maria DB & ServiceNow)

About the Role

This is a 1-year contract position with an expected 25% travel requirement. US citizenship and an active Department of Defense Secret clearance (or ability to obtain and maintain one) are required.

Preferred locations: Oklahoma City, OK; Ogden, UT; Mechanicsburg, PA; Montgomery, AL.

Responsibilities

MariaDB SME – Key Responsibilities

• Administer, configure, and tune MariaDB databases in enterprise environments.
• Implement and manage database high availability, replication, clustering, failover, and disaster recovery solutions.
• Optimize SQL performance through indexing strategies, query optimization, and database scalability.
• Automate database administration tasks using tools such as Ansible, Bash, Python, or Terraform.
• Ensure database security, including encryption, access controls, auditing, backup/recovery, and compliance.
• Support cloud, hybrid-cloud, and mission-critical environments with troubleshooting and operational support.

ServiceNow SME – Key Responsibilities

• Administer and configure ServiceNow modules: ITSM, CMDB, Change Management, Incident Management, and Service Catalog.
• Develop workflows, automations, integrations, business rules, Flow Designer solutions, and REST API connections.
• Implement CMDB governance, asset management, service mapping, discovery, and configuration management best practices.
• Build dashboards, reporting, performance metrics, and executive-level operational views.
• Support ITIL processes, change control, compliance, audit support, and service management governance.
• Provide troubleshooting, customer engagement, documentation, and cross-functional coordination in enterprise environments.

Requirements

MariaDB SME – Required Skills

• Deep expertise in MariaDB administration, configuration, and tuning.
• Strong experience with database high availability, replication, clustering, failover, and disaster recovery.
• Proficiency in SQL performance tuning, indexing strategies, and query optimization.
• Linux administration experience with automation and scripting (Ansible, Bash, Python, or Terraform).
• Expertise in database security, including encryption, access controls, auditing, backup/recovery, and compliance.

ServiceNow SME – Required Skills

• Deep expertise in administering and configuring ServiceNow ITSM, CMDB, Change Management, Incident Management, and Service Catalog.
• Strong experience developing workflows, automations, integrations, business rules, Flow Designer, and REST API connections.
• Knowledge of CMDB governance, asset management, service mapping, discovery, and configuration management best practices.
• Experience building dashboards, reporting, performance metrics, and executive-level operational views.
• Understanding of ITIL processes, change control, compliance, audit support, and service management governance.

Benefits

• Supplemental insurance plans: medical, dental, vision, life, and disability.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure (contributions typically allowed within 30 days of starting).
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical/leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and association perks (e.g., CompTIA, IIBA).
• Dedicated customer service team for benefits and resources, including a certified Career Coach.