Database Administrator/IT Support
About The Role
We are seeking a highly skilled Database Manager & Information Technology (IT) Support Specialist to support a federal healthcare environment by designing, implementing, securing, and maintaining enterprise database systems and related web technologies. This role is responsible for administering SQL and Oracle databases, developing database solutions, optimizing system performance, and ensuring the integrity, security, and availability of mission-critical data.
As a member of the Information Technology team, you will collaborate with system administrators, developers, healthcare professionals, and government stakeholders to support database infrastructure, web integration initiatives, and technical modernization efforts. You will also serve as a technical liaison between Keesler Medical Center and the Defense Health Agency to ensure successful implementation of database and web-based solutions.
This position requires U.S. citizenship and the ability to obtain or maintain a Public Trust clearance. This position is onsite at Keesler Medical Center, Biloxi, MS.
What You'll Do
As the Database Manager & IT Support Specialist, you will:
- Design, implement, administer, and maintain SQL and Oracle database environments.
- Develop, test, document, and maintain scripts and applications using languages such as C, C++, C#, Java, or similar programming languages.
- Support Government Off-the-Shelf (GOTS) and Commercial Off-the-Shelf (COTS) database applications.
- Develop and optimize SQL queries, stored procedures, triggers, and database objects to improve system performance.
- Monitor database health, capacity, performance, and security while planning for future growth.
- Manage database dictionaries, user accounts, permissions, and security controls.
- Perform routine database backups, recovery testing, disaster recovery support, and data protection activities.
- Integrate databases with enterprise applications and web-based systems.
- Develop and maintain intranet and internet services supporting healthcare operations.
- Evaluate emerging technologies and recommend software solutions, tools, and best practices to improve operational efficiency.
- Troubleshoot database, application, and integration issues while providing timely technical support.
- Maintain accurate technical documentation, configuration records, and operational procedures.
- Collaborate with internal teams, government personnel, and external vendors to support ongoing projects.
- Serve as the primary technical liaison for database and web development initiatives between Keesler Medical Center and the Defense Health Agency.
- Perform other duties as assigned.
Qualifications
The ideal candidate will have:
Required Qualifications
- Active Security+ certification (minimum requirement).
- U.S. Citizenship.
- Active Public Trust clearance or the ability to obtain one.
- Experience administering SQL and Oracle databases in an enterprise environment.
- Experience developing scripts or applications using one or more programming languages such as C, C++, C#, or Java.
- Experience with database security, performance tuning, optimization, and capacity planning.
- Experience performing database backups, restoration, and disaster recovery procedures.
- Knowledge of GOTS and COTS software environments.
- Experience integrating databases with enterprise applications and web technologies.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities while working both independently and collaboratively.
Preferred Qualifications
- Oracle Database certification.
- Bachelor's degree in Information Technology, Computer Science, Database Administration, or a related technical field.
- Experience supporting healthcare information systems or federal government IT environments.
- Experience with web development and web application integration.
Physical Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. The employee will regularly be required to:
- Remain in a stationary position for extended periods while working at a computer workstation.
- Operate computers, keyboards, mice, monitors, and other standard office and IT equipment.
- Frequently use hands and fingers for typing, data entry, and manipulating small electronic devices.
- Communicate effectively with employees, government personnel, contractors, and vendors in person, by telephone, and through virtual meeting platforms.
- Read, analyze, and interpret technical documentation, system logs, and computer screens.
- Occasionally move throughout office and healthcare facilities to provide technical support and attend meetings.
- Occasionally lift, carry, push, or pull equipment and supplies weighing up to 25 pounds.
- Occasionally bend, reach, stoop, kneel, or crouch while installing, inspecting, or troubleshooting computer or network equipment.
- Possess sufficient visual acuity to distinguish colors, symbols, text, and detailed information on computer monitors and technical devices.
- Work in a climate-controlled office environment with moderate noise levels.
- Maintain the ability to respond to occasional after-hours technical support needs, system maintenance windows, or emergency outages, when required.