Database Administrator

About the role

The Database Administrator / DevOps Engineer in IT Operations (ITOps) manages the infrastructure technology and services supporting internally developed and managed business applications and databases (Application Infrastructure).

Responsibilities

• Develop, implement, and maintain system administration plans, standards, and procedures that support secure, stable, and efficient application infrastructure operations.
• Review and evaluate existing application infrastructure to identify opportunities for modernization, optimization, enhanced security, and improved operational performance.
• Serve as a Tier 3 escalation point for complex infrastructure-related incidents and operational issues.
• Participate in knowledge transfer, cross-training, and mentoring activities to ensure adequate coverage for all application infrastructure systems.
• Collaborate with the Information Security section to support vulnerability remediation, infrastructure hardening, and security compliance initiatives.
• Provides rotating on-call coverage for unexpected system issues; shifts are weeklong, 24/7, and occur approximately once every four weeks.
• Identify, evaluate, and recommend new application infrastructure solutions that support operational and strategic objectives.
• Collaborate with SysDev and IT Management to ensure infrastructure solutions align with application, database, operational, and security requirements.
• Design, architect, implement, and document new application infrastructure solutions and related operational procedures.
• Support the procurement lifecycle for new application infrastructure solutions including evaluation, cost analysis, technical justification development, and implementation planning.
• Develop and maintain Infrastructure-as-Code solutions to automate and standardize cloud-based infrastructure deployments.
• Support infrastructure automation, deployment consistency, configuration management, and operational efficiency initiatives.
• Develop, maintain, and manage infrastructure code repositories utilizing version control and CI/CD pipelines.
• Maintain current infrastructure and application platform patching, versioning, and security baselines.
• Implement security enhancements and remediate infrastructure vulnerabilities, findings, and configuration issues.
• Design, implement, test, and maintain backup and restoration procedures to ensure business application resiliency and availability.
• Design, implement, document, and maintain disaster recovery (DR) solutions and activation procedures for production systems.
• Coordinate and participate in disaster recovery testing and validation activities to ensure operational readiness and recovery effectiveness.
• Comply with MassHousing’s Information Security Program and all other Agency information security policies and procedures.
• Take responsibility for any Agency assets assigned to you.
• Promptly report any security events, incidents, or weaknesses to MassHousing’s Information Security Team.

Qualifications

• Bachelor’s degree in information technology field or equivalent work experience.
• 10+ years of work experience with Microsoft SQL and Azure SQL database administration.
• 7+ years of work experience supporting Microsoft Azure IaaS and PaaS infrastructure environments.
• 7+ years of work experience with Microsoft on-premises application stacks.
• 5+ years of work experience administering Snowflake environments and database platforms.
• 5+ years of work experience with Infrastructure-as-Code deployments utilizing JSON and bicep and managing code in Git repositories.

Skills

• Knowledge of on-premises and cloud network architecture, virtual infrastructure, application publication solutions, and cyber security concepts.
• Knowledge of Microsoft system administration, including Active Directory, Entra ID, DNS, DHCP, and Windows Server.
• Knowledge of lifecycle concepts, including tracking and maintaining OS and application versioning and hardware refreshes.

Benefits

To support effective onboarding, new employees may be required to work in the office more frequently during their first 90 days.

Pay

$103,312.74 - $134,306.46

Schedule

MassHousing operates under a hybrid work model; therefore, employees are expected to work on-site according to a schedule determined in collaboration with their manager and based on the needs of the role.