Data Tracking Specialist (SCC4 Grant)

About the role

The Data Tracking Specialist position is responsible for tracking, organizing, and reporting U.S. Department of Labor outcomes for the Strengthening Community College (SCC) technology career pathways grant. This role serves as the primary technical resource for systems used by the U.S. Department of Labor, GRCC, West Michigan Works!, and partner organizations to track participant data, document program activity, and support non-financial reporting requirements.

Responsibilities

• Create, develop, and maintain reporting processes, tools, and workflows to support grant data review, analysis, and U.S. Department of Labor reporting requirements.
• Implement and manage data quality processes to ensure data integrity across multiple systems.
• Act as lead for grant tracking systems and related platforms used to gather participant data, outcomes, follow-up activity, and supporting documentation.
• Independently coordinate and ensure that program outcomes are tracked in accordance with grant requirements, including working with partners to maintain complete, accurate, and timely data.
• Carefully coordinate, organize, maintain, and input data across multiple systems, including databases, spreadsheets, CRMs, and partner-facing tracking tools.
• Collect and consolidate data from multiple sources and systems into structured, report-ready formats.
• Develop and maintain dashboards, reports, and tracking tools that provide clear visibility into program activity and support decision-making, including participant progress, engagement, and outcomes.
• Develop and support systems that track and monitor employer engagement, including outreach activity, communication engagement, and relationship development over time.
• Identify gaps in data visibility or tracking processes and develop practical solutions to improve consistency, completeness, and usability of program data.
• Produce weekly, monthly, and quarterly reports, summaries, and structured outputs that clearly communicate program activity and support decision-making by leadership, partners, and evaluators.
• Coordinate, write, and maintain documentation for data processes, tracking workflows, and system usage to support consistency across staff and partners.
• Maintain clear and consistent work tracking practices, including documenting active work, progress, status updates, and next steps in assigned systems.
• Coordinate school and non-profit visits to the MTEC or to technology program sites.
• Support program operations and outreach activities as needed, ensuring related data, tracking, and reporting are captured accurately.
• Manage development of various PeopleSoft, Launchpad, or similar system reports, queries, and student groups in order to facilitate student financial reporting support and to curate action-item lists for participant recruitment, outreach, and case management.
• Absorb mailing lists, email set-up, client management systems, web pages, and related communication tools as needed to support grant operations.
• Take ownership of assigned data and reporting responsibilities, ensuring work moves forward, gaps are addressed, and outputs are brought to completion.

Requirements

This role is well suited for someone who enjoys working with systems, solving problems, improving processes, and building organized, reliable data structures from complex or incomplete information. The position offers meaningful responsibility, hands-on ownership of systems and reporting, and the opportunity to build sustainable data assets that support program decision-making over time. It plays a key part in building systems that improve how the program operates and supports decision-making over time.

Qualifications

• Education Credentials: Formal education, including associate or bachelors in relevant fields, is valued as one pathway into this role.
• Experience: Experience in higher education, technology, workforce development, operations, administration, customer support, data tracking, or related environments preferred.
• Technical Skills: Proficient in Microsoft Office, especially Excel and Word, and able to learn new systems, databases, and reporting tools.
• Data Organization and Accuracy: Ability to maintain accurate, complete, and reliable data across systems and identify, investigate, and resolve discrepancies.
• Systems Thinking: Ability to understand how data flows across systems and organize information into structured, scalable processes.
• Reporting and Output Development: Ability to translate data into usable outputs such as reports, dashboards, summaries, and tracking tools that support decision-making.
• Follow-Through and Ownership: Ability to consistently move work from assignment through completion, including identifying next steps, maintaining progress, and ensuring tasks are finished and usable.
• Problem Solving: Ability to work through incomplete or unclear information and determine practical next steps that move work forward.
• Process Improvement: Ability to identify inefficiencies and improve workflows, tools, and tracking processes.
• Communication: Ability to communicate clearly and professionally with internal staff and external partners regarding data, requirements, progress, and next steps.
• Coordination: Ability to work across teams and partner organizations to maintain alignment on data processes and expectations.
• Time Management: Ability to prioritize responsibilities, manage multiple workstreams, and maintain consistent progress on assigned work.
• Adaptability: Ability to work effectively under pressure, exercise sound judgment, and adjust to interruptions, evolving grant needs, and changing priorities.

Benefits

Full Time

• Compensation: Grade Level A, $20.23 per hour
• Benefits: Not specified

Pay

Grade Level A, $20.23 per hour

Schedule

40 hours/52 Weeks (Flexible work schedule, when necessary, which may include evenings or weekends.)

Contact Information

Requisition ID: 1132

Department: Workforce Training

Employee Group: APSS

Schedule: 40 hours/52 Weeks (Flexible work schedule, when necessary, which may include evenings or weekends.)

Posting Opens: 6/30/2026

Posting Closes: 7/14/2026

Next Steps: Please fill out an application at . Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: