Data & Systems Manager

Responsibilities

• Integration & Systems Development (Hands-On)
• Design, code, test, deploy and maintain bespoke SaaS integrations using APIs and webhooks, connecting ERP, ecommerce, CRM, WMS, finance, product information, customer service and BI systems.
• Replace third-party connectors with robust in-house integrations where there is clear commercial, operational or technical benefit.
• Build secure, resilient and maintainable integrations with effective monitoring, logging and alerting.
• Diagnose and resolve integration failures, data-flow issues and system dependencies; provide hands-on systems administration, configuration and user support where required.
• Data & Reporting
• Improve the quality, consistency and accessibility of data across the organisation, with clear ownership and appropriate governance.
• Develop reporting and management information capabilities that give teams timely, trusted and useful information.
• Establish appropriate controls around access, data protection, cyber security, backup and business continuity.
• Strategy & Stakeholder Management
• Review our current systems, integrations and data flows; identify risks, gaps and opportunities; and deliver a prioritised three-to-five-year roadmap aligned with our commercial plans.
• Listen to stakeholders across the business and translate their requirements into effective technical solutions.
• Lead systems implementations, upgrades and migrations end-to-end from requirements through development, testing, deployment, training and adoption.
• Manage external technology partners, providers and consultants while steadily building internal technical capability.
• Assess where new technologies, including AI, can create genuine business value.

Requirements

• Experience owning or managing business systems within a retail, ecommerce, consumer goods or similarly fast-moving organisation.
• Demonstrable hands-on experience designing, developing and supporting integrations in a production environment.
• Strong coding capability in a suitable integration language (Python, JavaScript/TypeScript, C# or similar).
• Strong working knowledge of REST APIs, JSON, webhooks and common authentication approaches (API keys, OAuth 2.0).
• Experience of data transformation and mapping between systems, including validation, pagination, rate limits, failures, retries and duplicates.
• Understanding of cloud or serverless technologies used to host and run integrations.
• A track record of reviewing an existing technology landscape and turning findings into a pragmatic, prioritised roadmap, and of leading implementations or migrations through to adoption.
• Excellent communication and stakeholder management skills, with the ability to explain technical subjects in straightforward language.

Skills & Strengths

• Experience owning or managing business systems within a retail, ecommerce, consumer goods or similarly fast-moving organisation.
• Demonstrable hands-on experience designing, developing and supporting integrations in a production environment.
• Strong coding capability in a suitable integration language (Python, JavaScript/TypeScript, C# or similar).
• Strong working knowledge of REST APIs, JSON, webhooks and common authentication approaches (API keys, OAuth 2.0).
• Experience of data transformation and mapping between systems, including validation, pagination, rate limits, failures, retries and duplicates.
• Understanding of cloud or serverless technologies used to host and run integrations.
• A track record of reviewing an existing technology landscape and turning findings into a pragmatic, prioritised roadmap, and of leading implementations or migrations through to adoption.
• Excellent communication and stakeholder management skills, with the ability to explain technical subjects in straightforward language.

Benefits

An Employee Assistance Programme with group life insurance, access to a 24/7 GP and mental, emotional, and physical well-being support for you and your family.

Enhanced maternity and paternity policies, including supporting new parents with NCT classes and Paediatric First Aid training.

Frequent team building events and socials that keeps our flock close-knit and energised.