Data Systems Manager and Research Associate, Institute for Tourism and Recreation Research

About the role

The Institute for Tourism and Recreation Research (ITRR) invites applications for a Data Systems Manager and Research Associate to support data collection, management, analysis, and visualization efforts across multiple projects focused on tourism and recreation in Montana.

Responsibilities

• Manage, clean, validate, and maintain statewide datasets collected through tablets and other sources, ensuring data consistency, integrity, and long-term accessibility.
• Develop and maintain SQL queries, analytical scripts, and custom datasets to support reporting, dashboard development, economic modeling, and research projects.
• Create, update, and manage public-facing dashboards and data visualizations in Tableau and on the ITRR website using internal and external data sources.
• Conduct regular quality assurance reviews of dashboards, visitation counts, and data systems to ensure functionality, accuracy, and consistency.
• Perform statistical analyses, calculate weighted metrics, and contribute to research reporting and written summaries for diverse audiences.
• Collaborate with ITRR staff, University partners, and external stakeholders to gather requirements, improve data collection methodologies, and coordinate data-related initiatives.
• Support the State Parks visitation contract through data review, reporting, stakeholder communication, and recommendations for consistent counting practices.
• Research and recommend new data sources, tools, software, and frameworks that improve data collection, analysis, visualization, and long-term system sustainability.

Requirements

• A Bachelor's degree in Computer Science, Mathematics, Data Management, Statistics, or a closely related quantitative field, or equivalent professional experience.
• Experience working with and processing large datasets with strong attention to detail and accuracy.
• Proficiency with analytical tools such as SPSS, R, Python, or similar statistical software.
• Experience with Business Intelligence (BI) and data visualization tools such as Tableau or similar platforms.
• Experience developing data for web-based interactive displays.
• Working knowledge of SQL and database querying.
• Strong problem-solving and critical-thinking skills.
• Excellent written and verbal communication skills.
• Familiarity with modern quantitative and qualitative research methods.
• Proficiency with Microsoft Office, particularly Excel.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple projects independently and meet deadlines.
• Ability to summarize and synthesize research results in a concise written format.

Preferred Qualifications

• Programming experience with PHP, Perl, Java, or similar languages.
• Experience with API development and testing (e.g., Postman).
• Familiarity with Cascade CMS or similar content management systems.
• Experience with Microsoft SQL Server Management Studio or Microsoft Access.
• Knowledge of ETL processes and data pipeline development.