Data Systems Administrator - Enterprise Architecture

Overview

This position serves as Enterprise Architect and will lead the development of a new EA practice aligned to the IT4IT Reference Architecture and ServiceNow platform architecture, ensuring that business capabilities, processes, data, applications, and integrations are standardized, governed, and optimized.

Duties and Responsibilities

• Enterprise Architecture Strategy (IT4IT-Aligned)
• Establish and maintain the EA framework consistent with IT4IT value streams;
• Define principles, policies, capability maps, and target architectures;
• Map current and future-state enterprise architecture.
• ServiceNow Platform Architecture & Governance
• Lead architecture standards across ITSM, ITOM, ITBM, CMDB, CSDM, and workflows;
• Define platform guardrails, data models, integrations, and governance;
• Improve CMDB accuracy and service mapping maturity.
• Business & Capability Architecture
• Model business capabilities, value streams, and customer journeys;
• Align business capabilities to technology and ServiceNow service structures;
• Identify opportunities for standardization, automation, and shared services.
• Data & Integration Architecture
• Define enterprise data architecture, data domains, and master data strategy;
• Establish integration patterns (API-first, event-driven, ETL/ELT, etc.);
• Partner with CISO and Technology Office on secure, compliant data flows.
• Solution Architecture & Technical Governance
• Chair the Architecture Review Board (ARB);
• Approve solution designs, reference architectures, and technology standards;
• Evaluate vendor proposals and ensure alignment with IT4IT and ServiceNow.
• Portfolio Alignment & Roadmapping
• Develop multi-year roadmaps and transition architectures;
• Support investment planning, dependency mapping, and cost optimization;
• Influence procurement and project prioritization.
• EA Practice Enablement & Coaching
• Build and mature EA capabilities across Business, Data, Solution, and Integration Architecture;
• Maintain EA repository, models, and architectural knowledge base;
• Mentor domain architects, analysts, and engineering leads.

Knowledge, Skills and Abilities

• Thorough knowledge of management information system, database administration, systems analysis and computer communication systems;
• Extensive knowledge of research and statistical procedures, program budgeting and systems modeling;
• Able to implement program evaluations or system assurance;
• Able to anticipate and resolve managerial problems;
• Willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.

Qualifications

Requires knowledge, skill and mental development equivalent to completion of four years college preferably with courses in computer science, management information systems, mathematics or statistics supplemented by a master's degree in computer science or a related field and two years of managerial experience in a computer-based management information system.