Data Specialist

Job Summary

Experienced professional specializing in data segmentation, processing, and list management for direct marketing and merge purge campaigns. Skilled in leveraging CRM data, working with complex matching logic, and applying business rules to optimize performance. Adept at delivering high-quality, on-budget, and on-time results while building strong client relationships and ensuring exceptional service. Proven record of implementing process improvements and automation to enhance operational efficiency. Strong technical proficiency with data integration and cleansing tools, combined with the ability to collaborate effectively with both technical and non-technical stakeholders.

About the Role

This is a senior role that will require delivering large-scale process improvement efforts that span across the team and services. This full-time, salaried position US-based remote role.

Responsibilities

• Accountable for maintaining a high degree of Client Satisfaction that includes internal team partners as “Clients”
• Accurately records business metrics
• Time Tracking, Quality, and Billing per established business and team policies
• Challenges the status quo for implementing process improvement at an individual level while also recommending improvements at the team level
• Develop strong relationships with both internal and external partners while balancing client satisfaction against strong service delivery
• Effectively communicates project status and risks in a timely fashion to leadership and account manager
• Ability and willingness to adopt and contribute to change while avoiding change for the sake of change
• Balances the needs of the business, clients, and team, applying business acumen to decision-making
• Ensures comprehensive, clear, and accurate documentation of assigned work
• Identifies risk of challenges and conflicts, escalating them to management for remediation

Requirements

• Previous experience in Non-Profit Donor Fundraising Acquisition Merge-Purge preferred
• A bachelor's degree in a related field or equivalent experience
• Experience with SQL and the ability to successfully work with disparate data across multiple sources using multiple tools: E.g., SSIS, SSMS, Alteryx
• An in-depth understanding of donor management, data services, data processing, and analytics

Qualifications

• Exceptional verbal and written communication skills
• The ability to work cooperatively with your peers and management team
• A high level of organization and a keen eye for detail
• An ability to simultaneously manage multiple projects while demonstrating the competency to prioritize and meet timelines
• Experience working with structured and unstructured data
• An ability to troubleshoot errors and overcome technical challenges
• Provable experience in process improvement and quality control practices and methodologies
• Maintains self-awareness in interactions and fosters strong relationships, especially during conflicts
• Adept at working with changing landscapes and resisting stagnation due to the number of details or challenges

Skills

• Exceptional verbal and written communication skills
• The ability to work cooperatively with your peers and management team
• A high level of organization and a keen eye for detail
• An ability to simultaneously manage multiple projects while demonstrating the competency to prioritize and meet timelines
• Experience working with structured and unstructured data
• An ability to troubleshoot errors and overcome technical challenges
• Provable experience in process improvement and quality control practices and methodologies
• Maintains self-awareness in interactions and fosters strong relationships, especially during conflicts
• Adept at working with changing landscapes and resisting stagnation due to the number of details or challenges

Benefits

Do meaningful, life-changing work every day by supporting the nation’s most beloved nonprofits and service organizations. Collaborate with industry subject matter experts among over 5,000 employees across the enterprise. Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits. Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.

Pay

Competitive salary

Schedule

Full-time, remote role

Contact Us

For more information about Moore, visit www.WeAreMoore.com. For inquiries about this position, please contact us at hr@moore.com.