Data Science Principal

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. We're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the role

We are hiring a Principal Data Scientist to lead the data efforts to form Slack monetization strategy and execution from the agentic platform point of view. The Platform ecosystem is a critical component of Slack's strategy to become the place where work happens. It enables users to customize Slack and integrate their everyday tools to streamline and speed up work. This domain connects with corporate sales, business, and strategic customer strategy, directly impacting the company's topline performance.

In this leadership role, you will work closely with the Platform product organization to understand and improve the product experience of app developers and users. As Slack builds out its next generation of Platform capabilities, you'll lead efforts to unearth insights and build a complete picture of what users build and how they engage with agents and each other on the Slack platform. You will also partner closely with go-to-market (GTM) teams to answer Slack's highest-impact business questions.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and above all, collaborative.

Responsibilities

• Establish strong partnerships with product and business stakeholders to identify opportunities, prioritize roadmaps, define and implement execution excellence, and coach and mentor team members.
• Apply statistical methods, experimentation, segmentation frameworks, and forecasting methodologies to understand customer behavior, GTM performance, and drivers of growth.
• Design measurement strategies and success metrics to evaluate products, programs, and strategic initiatives.
• Frame and deliver deep-dive analyses to identify opportunities for revenue & product growth, customer adoption, and smooth user journeys.
• Partner with Data Engineering to develop trusted datasets and scalable analytical foundations that enable advanced modeling and experimentation.
• Set a compelling vision and prioritize work based on product strategies and overall business goals.
• Partner closely with product researchers and business strategy partners, align roadmaps, and collaborate on projects to influence topline decision making.

Requirements

• 7+ years of experience in product data science in related tech industries; 2+ years experience in a product DS tech lead or managerial role is a strong plus.
• A consistent record of using data to drive product teams to achieve ambitious goals and influencing company-level outcomes.
• Advanced proficiency in SQL and at least one programming language for data science, such as Python, R, or Scala. Knowledge of workflow orchestration tools like Apache Airflow is highly desirable.
• Strong foundation in statistics, experimentation, causal inference, predictive modeling, and analytical problem solving.
• Experience working with large-scale data technologies such as Spark, Presto, Hive, Hadoop, or similar distributed data platforms.
• Proven ability to communicate complex analytical findings clearly to executive and cross-functional audiences.
• Experience partnering with Product, Sales, Finance, or other GTM organizations to influence strategic decisions.

Qualifications

• BS degree in a quantitative field (e.g., Computer Science, Economics, Physics); an advanced degree (MS, PhD) in a quantitative field is a strong plus.

Benefits

Salesforce offers a variety of benefits to help you live well, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,000 - $344,700 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.