Data Operations Professional

Location: Denver, Colorado Employment Type: Full-Time Work Style: On-Site Only (Hands-on technical leadership!) Join the Team Powering the Nation’s Biggest Events At Smart City Networks, we don’t just support technology—we power the connections that make the biggest events in the country possible. For more than 40 years, we’ve been the behind-the-scenes technology partner for convention centers, trade shows, and conferences—supporting over 3,000 events annually, from Fortune 500 product launches to global political summits. With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going—securely, reliably, and at scale. About The Role As a Data Operations Professional, you will play a vital role in managing the technical infrastructure that keeps events and venues connected. You’ll be responsible for overseeing data network operations, ensuring reliable connectivity, and leading on-site teams in planning and installation efforts. Your expertise in network technologies will enable seamless execution of events and permanent tenant services. This is a hands-on technical role that requires a deep understanding of data networking, equipment management, and customer collaboration. What You’ll Do Lead the day-to-day management and configuration of data network equipment and servicesWork closely with the Operations Manager or General Manager to prioritize tasks for show installationsEngage directly with show management to develop custom networking solutions tailored to event needsOversee equipment inventory, asset management, and maintenance at assigned facilitiesSupervise on-site crews during installation, setup, and troubleshootingAttend pre-conference meetings to coordinate technical requirements with clientsSupport facility network infrastructure, ensuring optimal performance and securityMonitor and resolve network connectivity issues efficiently and professionallyEnsure fiber and copper network integrity, troubleshoot issues, and design Layer 2 networksMaintain Cisco network equipment, including configuration and troubleshootingAssist in Wi-Fi network troubleshooting and optimizationProvide technical leadership and training to team membersPerform additional duties as assigned What You Bring 1–3 years of experience in data networking, configuration, installation, administration, or maintenance1–2 years of supervisory experience, preferably in event services or telecomBachelor’s degree in Telecommunications, IT, or related field (or equivalent experience)Strong knowledge of physical data networks, including fiber and copper terminationsProficiency in Cisco technologies (IOS, IOS-XE, Nexus) and network infrastructureExperience with Extreme Networks switching and wireless products (preferred)Ability to troubleshoot Layer 1, Layer 2, and limited Layer 3 networkingFamiliarity with 11 Wi-Fi networks and troubleshooting methodsExceptional communication skills and ability to work with clients, vendors, and venue staffCertifications (Preferred): CCNA, CCNP, CWNA, Network+, Security+ Perks & Benefits We believe in supporting the whole employee—personally and professionally. Here’s what we offer: Medical, dental, and vision insurancePaid time off (PTO)401(k) retirement planShort- and long-term disability coverageLife and AD&D insuranceTuition reimbursementEmployee wellness initiativesSupplemental accident and critical illness coverage A Few More Things to Know This is an on-site role—you’ll be working directly at the facility.Some work in non-climate-controlled environments may be required.Employment is contingent upon passing a background check and drug screening. Why Smart City? We’re proud to offer more than just a job—we offer a place to grow. At Smart City Networks, you’ll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation. We’re an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at 702-943-6000. Ready to take the lead in an exciting, fast-paced environment? Apply today and help power the connections that make incredible events possible.