Data Operations Engineer
About the role
The Product Operations Engineer will act as the operational backbone of our product organization, working directly with the CTO and Head of Product. This role requires a high-output technical individual contributor who loves discipline, structure, and execution.
Responsibilities
The Bridge to Deployments: act as the primary link between the Product Engineering team and the Deployment team. Ensure the Deployment team is enabled on new features, oversee the technical feedback loop from the field back to engineering, and guarantee new releases are successfully brought to market.
GTM & Commercial Enablement: Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures. Ensure the commercial side understands the technical reality and value of what we are shipping.
Data Labeling Operations: Manage the human element of our agentic stack across voice, reasoning, and coding agents. Own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
Requirements
3+ years of experience in a technical or operations-heavy role (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, or Forward Deployed Engineering).
Strong analytical & technical aptitude – be able to solve problems with technology.
Experience working in a multi-stakeholder environment, specifically interfacing between Engineering and Commercial/Field teams.
Ability to balance "big picture" strategic work (pricing, analysis) with "in the weeds" execution (data labeling coordination for RLHF, deployment coordination).
Qualifications
Competitive salary + equity in a high-growth startup.
Comprehensive benefits including healthcare, dental, vision coverage.
Ownership & Autonomy - Take full ownership of projects and ship fast.
Opportunity to work at a high-growth AI startup, backed by top investors.
Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
Talent Density and Meritocracy - Hire only people who can raise the average; 'exceptional performance is the passing grade.'
Ability trumps seniority.
A-players want to work with other A-players — that's how we win.
First-Principles Thinking - Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch.
Urgency with Focus - Create the highest impact in the shortest amount of time. Move fast, but in the right direction.
Extreme Ownership - Take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better.
Craftsmanship - Put care and intention into every task, strive for excellence, and take deep ownership of the quality and outcome of your work.
We are "majo" - Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. "Majo" is our way of saying: be a good human. Be approachable, helpful, and warm. We're building something ambitious, and it's easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.
Personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR. For more information, visit https://www.happyrobot.ai/privacy-policy.