Data Operations Director

About the role

We are seeking a Data Operations Director to lead our efforts in leveraging data to drive business growth, enhance decision-making, and improve operational efficiency. Reporting directly to the Chief Operating Officer, this role oversees a team of skilled data-focused professionals and manages complex BI projects.

Responsibilities

• Maintain and optimize operational BI systems, including data processing efficiency, analytics accuracy, and reporting tool responsiveness.
• Identify and resolve issues or bottlenecks in data processes, and implement further automation.
• Establish, refine, and optimize data management practices, including data quality, ownership, lifecycle management, and privacy.
• Motivate, mentor, and train employees for professional development, engagement, and continuous improvement.
• Set high performance expectations, conduct audits, and provide feedback to ensure expectations are met.
• Support the Account Team by performing various tasks directed by Account Directors, Managers, and Leaders.
• Manage a team of data specialists, including a Client Data Strategist, Data Project Manager, Data Specialist, and Retail Program Data Manager.
• Train the data analytics team on the latest tools and methodologies, and ensure all tools and software are up-to-date.
• Collaborate with other personnel and external vendors for data acquisition or technology tooling needs.
• Perform miscellaneous projects and tasks as requested by management.

Requirements

• Bachelor’s degree or equivalent work experience.
• Proven experience in a data operations role with at least 3-5 years of experience in a managerial position.
• Total 7+ years of working in the data domain as a data practitioner.
• Excellent leadership and team management skills.
• Experience with continuous improvement, using concepts like lean management, six sigma, or TQM.
• Experience with SQL and data visualization/reporting tools such as Tableau or Quicksight.
• Quicksight highly preferred.

Qualifications

• Make quality decisions with good judgment and problem-solving skills.
• Drive results through initiative and self-management, meeting deadlines while maintaining a positive attitude.
• Take ownership of work commitments and meet client expectations and timelines.
• Collaborate with coworkers to get work done on-time and within budget.
• Have a passion for excellence and drive for quality in all team productions.
• Obtain strong communication skills to convey complex data insights to non-technical stakeholders.
• Develop and implement data management and governance frameworks.
• Manage multiple projects and stakeholders in a fast-paced environment.
• Adhere to strong written and verbal communication skills for translating complex data findings into actionable insights for non-technical stakeholders.

Skills

• Hands-on data analysis.
• Cross-functional collaboration.
• Decision-making.
• Leadership and team management.
• Continuous improvement.
• SQL.
• Data visualization & reporting tools (Tableau or Quicksight).

Benefits

• Compensation Range: $124,500 - $160,000 annually.
• Healthcare, dental, life insurance, disability.
• Paid parental leave.
• Roth and Traditional 401(k) with a company match.
• Employee Stock Ownership Plan (ESOP).
• Tuition reimbursement.
• Flexible work hours.
• Safe and clean manufacturing environment.

Pay

$124,500 - $160,000 annually

Schedule

Full-time position in Chanhassen, MN