Data Entry Technician (CPhT)

Role Summary

The Data Entry Technician is responsible for providing excellent customer service on the phones with our customers and providers and for the accurate and timely prescription data entry of compounded preparations based off patient specific prescriptions.

Responsibilities

• Ensure accuracy of patient information and receive patient payment
• Check prescriptions for completeness and enter necessary information into the computer to generate a prescription label and invoices (if necessary)
• Communicate with prescribers to receive refill authorization
• Receive patient refills by telephone, direct calls or take and relay messages
• Work under the supervision of a pharmacist
• Maintain an organized and efficient workspace
• Provide excellent customer service, ensuring each patient has an exceptional experience

Note: Employee’s departmental manager has the latitude to direct work in any department that hinges on company needs. The responsibilities listed are subject to change.

Qualifications

• Certified Pharmacy Technician (CPhT, ExCPT) licensed in WA State with no license restrictions preferred
• Excellent work ethic, including a personal drive to excel independently
• Solid PC skills including Microsoft software and pharmacy management systems
• Certified Technician preferred; will consider pharmacy assistant with the right level of previous experience
• Strong verbal and written communication skills
• Familiarity with processing credit card transactions
• Familiarity with Windows and Office programs
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously

Physical Requirements

• Ability to use a computer keyboard, fax machine, printer, and communicate clearly by telephone
• Ability to stand for extended periods
• Fine motor skills
• Visual acuity

Benefits

• Health care insurance (medical, dental, vision)
• Life Insurance
• Supplemental Insurance
• PTO
• 401K with match
• Sick leave