Data Entry Technician

About the role

Guardian Mid-South Pharmacy, a member of the Guardian family of pharmacies, is seeking a dedicated professional to join our rapidly growing team in Bartlett, Tennessee. We focus on delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. This role offers an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.

Schedule

• Monday–Friday, 8:30 am–5:30 pm with a Saturday rotation

Responsibilities

• Enter and process prescriptions into the pharmacy operating system with speed and accuracy
• Communicate with customers via telephone, responding quickly and courteously to their needs
• Triage incoming fax prescriptions to ensure timely dispensing
• Ensure proper notes in computer and cycle fill coding
• Calculate and/or verify correct dosage based on the prescription
• Route calls as appropriate to ensure top-level service
• Ensure all assigned prescriptions are completed within the regular shift
• Receive, evaluate, process, and follow up as needed with doctors’ offices on all refills
• Develop proficiency in pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system)
• On an as-needed basis, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions
• Develop and learn cycle processes to meet delivery deadlines
• Maintain data entry records for cycle medication, fill requests, and process renewal orders in addition to new cycle orders

Requirements

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Qualifications

• 2+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously while adhering to strict deadlines
• Quality-minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment

• Ability to work flexible hours, including weekends, holidays, and overtime

Benefits

• Competitive pay
• 401(k) with company match
• Medical, Dental and Vision coverage
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness coverage
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Paid holidays and sick days
• Generous vacation benefits based on years of service