Data Entry Support

Responsibilities

• System Configuration Follow-up Worklist – Configure worklist setups per organization, including reasons for follow-up, group creation, adding users, status outlines, and follow-up letters.
• Order Building – Build and create non-medication orders per organization, including adding to applicable organizations and creating order sets/groups.
• Lab Orders (In-House and Outside) – Build lab orders for each organization as needed.
• Flowsheets – Modify flowsheets, update permissions, and adjust groupings as required.
• Template Permissions – Add permissions to templates upon request.
• Template Updates – Perform manual reviews of environments to identify differences in configured templates and report findings to the EHR Team. Make updates to template configurations as requested.
• ProDash Configuration – Set up ProDash per organization, including provider access (development underway; more details pending).
• Billing Template – Create billing templates on existing templates using provided outlines and validate conditional logic.
• System Support – Conduct system validation testing post-updates using provided scripts and share findings with the EHR Team. Monitor end-user support channels, provide support based on scripts and common issue resolutions, and escalate to the EHR Team when needed.
• User Management – Complete updates to end-user accounts, including adding end dates, updating locations, adding user roles, and updating last names. Notify the EHR Team if an account is not located.
• User Role Validation – Test user roles for new features or changes that may impact them and report findings. Validate user roles in new or copied environments to ensure accuracy.
• Training Support – Format Scribe documentation for readability, create training videos and materials based on provided scripts, and process EHR Training registration requests by verifying access in respective environments. Notify the EHR Team of inaccuracies.
• Medication Configuration:
  • Drug Item Master – Select each site for every drug item.
  • Medical Formulary – Apply individual drug items to the formulary for each site.
  • Order Checks – Create order checks for each site per provided instructions.
  • Order Management – Complete medication building of orderable items per site, including adding Regional Medical Directors for specific items. Repeat for order groups and order sets.
• Implementation:
  • Transfer applicable lots from regional/central pharmacy to each site ahead of go-live.
  • Set initial inventory by lot at each site prior to go-live.
  • Manually adjust inventory amounts from the final current system count to the future system as requested.
• Maintenance:
  • Complete new drug building at all applicable sites per environment as requested.
  • Update drug items at all applicable sites per environment as requested.