Data Entry Pharmacy Technician

About the role

Join Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, in Shelbyville, Tennessee. We're reimagining medication management and transforming care for healthcare organizations serving seniors and individuals with complex care needs.

Responsibilities

• Enter and process prescriptions into the pharmacy operating system with both speed and accuracy.
• Communicate with customers on the telephone and respond quickly and courteously to their needs.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Demonstrate caring, understanding, and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service.
• Receive, evaluate, process, and follow up on all refills assigned.
• Develop proficiency in the utilization of all pharmacy systems (document imaging, legacy pharmacy computer operating system).
• Assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient.
• Maintain data entry records for cycle medication, fill requests, and process cycle medication orders needing renewal in addition to new cycle orders as applicable.

Requirements

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)
• 2+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred
• Ability to work independently and deliver to deadlines
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Qualifications

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Skills

• Advanced computer skills
• Pharmacy operations system experience preferred

Benefits

What We Offer:

• Competitive pay
• 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Time Off
• Paid holidays and sick days
• Generous vacation benefits based on years of service

Pay

Compensation & Financial: Competitive pay

Schedule

Rotated shifts between 7:30am-4:30pm, 8:00am-5:00pm, and 8:30am-5:30pm with a rotated Saturday every 4th week