Data Entry Pharmacy Technician

Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, offers an exciting opportunity to join a rapidly growing team in Murfreesboro, Tennessee. We’re reimagining medication management and transforming care for seniors and individuals with complex care needs through customized, tech-enabled pharmacy services.

About the role

This position is responsible for entering and processing prescriptions with speed and accuracy, communicating courteously with customers, and ensuring timely dispensing of medications in a fast-paced, team-oriented environment.

Responsibilities

• Enter new and refill prescriptions into the pharmacy operating system accurately and promptly to eliminate dispensing errors.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in the computer system and correct cycle fill coding.
• Calculate and/or verify correct dosages based on prescriptions.
• Demonstrate caring, understanding, and courtesy when responding to customer calls; route calls appropriately to ensure top-level service.
• Ensure all assigned prescriptions are completed during the regular shift.
• Receive, evaluate, process, and follow up on refill requests from doctors’ offices.
• Develop proficiency in all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system).
• Assist as needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions.
• Develop and learn the cycle process to meet delivery deadlines; maintain data entry records for cycle medication, fill requests, and process renewal and new cycle orders.
• Perform other essential functions and duties as assigned.

Requirements

• High School Diploma or GED (per state requirements).
• Pharmacy Technician license/certification/registration (per state requirements); National Certification (PTCB) preferred.
• 2+ years of related experience (advanced degree may substitute for experience).
• Advanced computer skills; pharmacy operations system experience preferred.
• Ability to work independently, meet deadlines, and solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously while adhering to strict deadlines.
• Quality-minded; motivated to seek out errors and inquire when something appears inaccurate.

Work Environment

Ability to work flexible hours, including weekends, holidays, and overtime.

Benefits

Compensation & Financial

• Competitive pay.
• 401(k) with company match.

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental, and Vision coverage.
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid Basic Life and Accidental Death & Dismemberment insurance.
• Company-paid Long-Term Disability and optional Short-Term Disability.
• Voluntary Employee and Dependent Life, Accident, and Critical Illness insurance.
• Dependent Care Flexible Spending Accounts.

Wellbeing

• Employee Assistance Program (EAP).
• Guardian Angels (Employee assistance fund).

Time Off

• Paid holidays and sick days.
• Generous vacation benefits based on years of service.