Data Entry Clerk (Reg PT)

General Summary

Provide quality customer service through both direct contact and indirect contact with students, staff, and outside organizations. This position is the first line of communication for financial aid and registration. Must be able to answer a variety of questions related to departmental process, policy, procedures, and provide direction to other various departmental questions.

Requirements

• Education: High school diploma or GED.
• Experience: Experience in data entry which may be obtained through previous job related or educational training.

Skills & Abilities

• Excellent interpersonal skills in interfacing with faculty, staff and students.
• Ability to multitask while effectively communicating CCAC policy and procedures to students.
• Ability to operate various office equipment, including a personal computer, and appropriate College software packages or equivalent.
• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Good organizational, customer service, communication, interpersonal and clerical skills.
• Detail oriented, ability to multi-task, meet deadlines and be a team player.
• Regular and timely attendance.

Physical Requirements

Work in a general office environment with ability to sit for 2 hours without interruption.

Duties

• Provides quality customer service to both internal and external customers. Answers phone, emails, and meet students (families) while providing guidance in processes, procedures, and policies.
• Possesses skills to add, delete, update, retrieve and verify data for College financial, academic and administrative operations; batches data for input; verifies data entry operations and makes necessary corrections.
• Assists in performing various clerical duties including typing, filing, copying and duties pertaining to student registrations and accounts.
• Assists with scanning, linking, and shredding documentation so all files are maintained in an electronic filing system wide.
• Assists in training part-time, temporary, work-study or newly hired employees.
• Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.
• Performs other clerical duties for specific/unique needs of the department.
• Performs other related duties as required or assigned.

Work Schedule

Standard College hours are Monday - Friday, 8:30 am - 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.