Data Entry Clerk - Billing II

About the role

Data Entry Clerk – Billing II position located at 4770 Regent Blvd, Irving, TX 75063. Work schedule is Monday to Friday, 7:00 AM – 3:30 PM Central Time.

Pay

Pay range: $18+ per hour. Salary offers are based on relevant skills, training, experience, education, certifications, market and organizational factors. Successful candidates may be eligible for an annual performance bonus.

Schedule

Monday to Friday, 7:00 AM – 3:30 PM Central. Occasional travel to the office may be required based on business needs, and overtime or weekend work may be needed.

Benefits

• Day‑1 Medical, supplemental health, dental & vision for full‑time employees working 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program
• Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Responsibilities

• Research, obtain and enter missing information/demographics for completion of accessions
• Conduct data entry for completion of accessions
• Demonstrate competency in eligibility, billing and receivable systems and associated applications
• Educate external customers on how to provide complete billing information and avoid additional contacts for information
• Inform customers of billing problems/issue findings and resolutions as appropriate
• Make outbound calls to clients, patients, carriers and/or any internal or external source as needed to obtain missing or additional information
• Answer inbound calls from clients, patients, carriers and/or any internal or external source as needed to answer account inquiries or resolve issues
• Respond to account inquiries through written correspondence if unable to resolve via phone
• Handle sensitive client and patient interactions
• Maintain timely, accurate documentation for all appropriate transactions
• Generate and/or distribute reports and documentation to internal or external client to obtain missing information
• Report problems, errors, and denial trends to management including PHI breaches
• Ability to work independently and as part of a team
• Meet performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance
• Perform other duties and tasks as required/cross‑functional training
• May occasionally need to travel to office, based on business need
• Ability to sometimes work overtime or weekends, based on business needs

Qualifications

Required Qualifications: