Data Entry Clerk
Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children. The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 24-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices.
About the role
The Data Entry Clerk supports the Intake/Admissions staff for both palliative and hospice by entering new patient referrals, demographic details, and medical records into our electronic medical record (EMR) system. This role ensures all incoming patient data is recorded timely and accurately to help patients start services.
Responsibilities
- Enter patient demographic, insurance, and medical information into the EMR database with attention to detail.
- Receive and organize incoming faxes, digital files, and referral orders from referral sources.
- Collaborate with Lightways referral specialists as referrals come in and are entered to ensure appointments are made promptly.
- Assist the Intake/Admissions team with various clerical duties as requested.
Requirements
- Accurate typing skills (minimum 45 wpm).
- Comfort navigating remote access tools like VPNs and Microsoft Office (Teams, Word, Excel).
- High school diploma or equivalent required; associate degree preferred.
- Palliative or hospice experience preferred.
- Medical office experience preferred.
Schedule
Monday–Friday, 9:30 AM–6:00 PM
Benefits
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Personal Time Off
- Paid Holidays