Data Entry Clerk

About the role

The Data Entry Clerk plays a key role in supporting order processing and customer service activities for a medical device organization focused on biologic products that help the body heal. In this position, you connect with internal teams, move orders efficiently through the workflow, and ensure accurate data entry in core business systems. You contribute directly to meaningful healthcare solutions while gaining hands-on experience in a fast-moving, close-knit environment.

Responsibilities

• Monitor and manage a shared customer service inbox on a daily basis, responding promptly and professionally to incoming communications.
• Review incoming customer orders, typically multiple per day, download and organize order documents, and assign appropriate order numbers.
• Accurately enter detailed order information into the ERP system, ensuring completeness and correctness of all data fields.
• Retrieve product information and coordinate order fulfillment through the shipping system to ensure timely and accurate delivery.
• Carefully review, validate, and double-check all order entries before finalizing to maintain high data integrity.
• Prepare and package orders, including generating, printing, and applying shipping labels in accordance with shipping requirements.
• Process customer-submitted usage forms, route them to the appropriate billing contacts, and support related billing activities.
• Collaborate closely with internal teams, including sales, when order transfers or billing adjustments are required.
• Handle scenarios where customers email usage forms by forwarding them to billing and coordinating shipment back to the customer.
• Support internal sales representatives by transferring billing information to the correct accounts or locations as needed.
• Provide general administrative support related to customer service, data entry, and order management.
• Maintain organized electronic and physical records of orders, forms, and shipping documentation.

Requirements

• Minimum of 1 year of experience in customer service, data entry, or light accounting.
• Demonstrated ability to work as a proactive, self-motivated contributor with a strong go-getter mindset.
• Ability to learn new processes and systems quickly and work independently with minimal supervision.
• Proficiency with Microsoft Office / Microsoft 365 applications, including basic document, spreadsheet, and email tools.
• Experience in customer service, with the ability to communicate clearly and professionally via email.
• Data entry skills with strong attention to detail and accuracy.
• Administrative support experience related to order processing, documentation, or billing support.

Qualifications

• Experience with QAD or any large ERP system is preferred but not required.
• Interest in working within a healthcare or medical device environment focused on patient impact.
• Willingness to grow within the organization and take on additional responsibilities over time.

Work Environment

This is a fully onsite role, Monday through Friday, in a small, close-knit team environment. The standard schedule is 8:00 a.m. to 5:00 p.m. with a one-hour lunch break. You work in an office setting that supports exposure to cutting-edge medical technology and biologic products, with regular use of computers, ERP systems, and shipping tools. The position is structured as a contract through the end of the year, with a strong possibility of transitioning to a permanent role.

Team Members

Team members collaborate closely, gain hands-on experience, and contribute to meaningful, patient-impact work, with opportunities for growth within the company.

Job Type & Location

This is a Contract position based out of Plymouth, MN.

Pay And Benefits

The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plymouth, MN.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

Equal Opportunity Employer

We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.