Data Entry Associate

Scope of Responsibilities

• Works under direct supervision.
• Follows standard procedures to accomplish assigned tasks.
• May assist in orienting and training employees.

Job Summary

Responsible for all aspects related to entering of medication orders.

Job Duties

• Accurate data entry of incoming prescriptions
• Accurate selection of billing and shipping methods for incoming patient orders
• Customer service coverage for incoming calls and directing calls to appropriate staff
• Resolution of customer service issues to ensure member satisfaction
• Work with members to resolve payment-related issues on accounts/orders
• Maintain and keep reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Complete all mandatory and regulatory training programs
• Perform other duties as assigned

Attendance Requirements

• Must be available, and on-time for scheduled work shifts.
• Must be able to work nights and weekends as required.

Educational Requirements

• Minimum: High School Diploma or GED
• PREFERRED: Pharmacy technician or related certification

Experience

• Experience in a customer service related field

Job Skill Requirements

• Broad knowledge of medications, physician orders, and pharmacy systems
• Strong communication skills
• Outstanding customer service skills
• Excellent organization skills
• Ability to multitask and prioritize
• Excellent computer and keyboarding skills

Benefits

Compensation: $15.50 - $16.36 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.