Data Consultant

About the Organization

North Carolina Rate Bureau (NCRB) is a non-profit, unincorporated rating bureau providing services and programs for the insurance industry in North Carolina through the promulgation of rates, forms, and rules for automobile, property and workers compensation lines of insurance. The NCRB is responsible for proposing and filing rates on behalf of member insurers generating over $12 billion in premiums. The NCRB is responsible for administering the North Carolina Workers Compensation Assigned Risk Plan with approximately 27,000 North Carolina employers.

Position Summary

The Data Consultant works closely with the Data Services & Systems Manager to provide first level technical and business expertise to facilitate accurate workers compensation data reporting and collection. This role also serves as next level contact for member companies to facilitate comprehension and compliance with NCRB data reporting requirements and error corrections. The Data Consultant is responsible for the monthly administration of NCRB fine programs and participates in the development and implementation of solutions to data quality problems.

Requirements

• Strong analytical, investigative and problem-solving skills
• Effective verbal and written communication skills with the ability to collaborate, train, and influence stakeholders
• Excellent customer service and consultative support skills
• Experience with insurance carriers' data validation, quality assurance, and business systems preferred
• 3+ years related insurance experience preferred

Responsibilities

• Analyze, interpret, and summarize electronic data in preparation for creation of statistical and analytical reports
• Provide first level consultation to carriers with data reporting or data quality issues or concerns and assist carriers with errors and the data quality fining program
• Participate in system testing, implementation activities, and post-deployment validation to support implementation and validation of approved business and technology changes
• Identify, research, and resolve complex workers compensation issues by analyzing data and applying root-cause analysis and solution development for carriers' data reporting and files
• Participate in industry groups as needed in support of NCRB Workers Compensation data reporting and collection efforts

Pay

Competitive compensation with an annual bonus plan.

Benefits

• Medical, dental, and vision insurance
• Disability coverage
• 401(k) plan
• Cash balance pension
• Minimum of 4 weeks (pro-rated) Paid Time Off plus 12 paid holidays per year

Schedule

• 37.5-hour flexible work week with Friday afternoon off
• Hybrid work environment: 2 days per week in Raleigh office, 3 days remote