Data Center Training Senior Director (Nashville, TN)

Responsibilities

• Strategically design, oversee, and implement comprehensive training programs to enable mechanical and electrical technicians to operate, maintain, and modernize data centers by leveraging expertise in mechanical and electrical systems.
• Collaborate with senior leadership and operational stakeholders to align training initiatives with organizational goals, identifying skill gaps, and developing strategic solutions to transition technicians into data center operator roles.
• Lead the creation and governance of scalable training materials, including SOPs, e-learning modules, and hands-on workshops, to build advanced competencies in electrical, mechanical, controls, and programmatic knowledge essential for data center operations.
• Proactively monitor industry trends and advancements in data center operations to ensure training programs remain innovative, relevant, and aligned with best practices.
• Partner with subject matter experts (SMEs) and technology leaders to identify and integrate emerging technologies into the training curriculum and data center workspace.
• Incorporate specialized third-party training, such as NFPA 70E and thermography, into the curriculum to enhance technical expertise and ensure regulatory compliance.
• Oversee the administration of tabletop and walkthrough drills to reinforce training objectives, simulate complex operational scenarios, and enhance campus-wide preparedness for data center operations.
• Lead audits of training retention to evaluate program effectiveness, ensuring sustained knowledge application and operational excellence across data center staff.
• Analyze Root Cause Analysis (RCA) and Computerized Maintenance Management System (CMMS) data to identify trends, risks, and opportunities, using insights to drive the development of a strategic annual training plan that supports long-term campus modernization.

Qualifications

• 10+ years of experience in training management, program development, or operational excellence, with at least 5 years in a leadership or Senior Director-level role.
• 7+ years in a critical facility or data center environment, with deep knowledge of mechanical and electrical systems.
• Proven track record of designing, scaling, and leading enterprise-wide training programs that drive measurable outcomes.
• Advanced analytical skills to assess organizational training needs, evaluate program impact, and leverage data for strategic decision-making.
• Exceptional leadership and communication skills to influence cross-functional stakeholders, foster collaboration, and drive cultural change.
• Familiarity with industry standards such as NFPA 70E, thermography, and data center modernization practices is highly desirable.