Data Center Technician (-Wenatchee Washington)

About the role

We are seeking a Data Center Field Technician to support data center and infrastructure deployments across customer environments. This role serves as the onsite lead and liaison, overseeing field execution, ensuring quality standards, and coordinating installation activities across multiple projects.

Key Responsibilities

• Analyze and interpret supporting documentation to stage devices according to predefined specifications
• Develop documentation for site surveys and onsite installation activities
• Conduct site surveys and review findings with customers and field engineers to ensure site readiness
• Interview, schedule, manage, and coordinate field technicians across ongoing projects
• Cook up documentation for site surveys and onsite installation activities
• Cook up documentation for site surveys and onsite installation activities
• Coordinate with Project Management teams to execute onsite deliverables
• Train field technicians on quality standards and installation expectations
• Perform Dead on Arrival (DOA) / Green Light testing
• Conduct post-installation Quality Assurance
• Integrate infrastructure components based on slotting matrices and cabling diagrams
• Provide console management access to support remote engineering
• Perform cabling installation (pulling, securing, splicing, running conduit, etc.)
• Handle physical device placement including unboxing, racking, and mounting network equipment

Required Qualifications

• Leadership experience managing small technical teams
• Strong ability to adapt, collaborate, and make sound decisions
• Knowledge of network cabling and fiber optic types
• Understanding of infrastructure technologies and deployment processes
• Familiarity with Cisco IOS, JunOS, and common networking protocols
• Experience updating OS for Cisco, Juniper, and other networking devices
• Experience with network implementations and technical support
• Familiarity with Ekahau and network heat mapping tools
• Data center experience required
• Minimum 3 years of progressive experience in a related field
• Strong communication skills when working with customers and peers
• Strong time management, organizational, and analytical skills

Preferred Certifications / Background

• BICSI Installer or equivalent knowledge
• CCENT / Network+ / A+ or equivalent knowledge
• Degree in Computer Science, Electrical Engineering, or equivalent experience