Data Center Technician - United States - Jackson - On-site

About the role

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."

Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure
• Knowledge of server hardware, networking, and cabling standards
• Reliable transportation and proximity to local data centers
• Strong communication skills in English
• Able to lift 25kg+ equipment
• Flexible availability including weekends/holidays for urgent requests

Nice to Have

• Certifications: CompTIA Server+, Network+, CDCP, CCNA
• Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)
• Structured cabling expertise (fiber, Cat6, DAC)