Jobs · Consulting · Maryland

Data Center Technician (Night Shift), ADC InfraOps DCO

Amazon Web Services (AWS) · Laurel, MD · 3 wk ago
ConsultingFull-time
We need to output HTML fragment with sections: headings

for sections present: About the role? Actually description includes "Description" then "Key job responsibilities", "A day in the life", "About The Team", "Basic Qualifications", "Preferred Qualifications". Also there is pay info: "The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, MD, Jessup - 33.36 - 58.41 USD hourly USA, MD, Laurel - 33.36 - 58.41 USD hourly". So we have pay and benefits info. Also schedule? Not explicit schedule beyond shift work mention: "This position may shift work that will include days/nights/weekends/holidays." and earlier: "Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)." So schedule info present: shift work, days/nights/weekends/holidays, longer than 8 hours. So we can include a Schedule section. Benefits: mention EAP, Mental Health Support, Medical Advice Line, 401(k) matching, plus link to benefits. So we can include Benefits section. We must not repeat job title as heading. No Job ID heading. Must preserve all substantive info. Remove boilerplate: EEO, accommodation link? Actually accommodation link is part of EEO/equal-opportunity? It's about disability accommodation; might be considered boilerplate but it's substantive? It's about accommodations for disability. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation link is likely part of EEO/equal-opportunity; we should remove it. Also the line "Amazon is an equal opportunity employer..." remove. Also the line about disability accommodation link remove. Also the line "If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner." remove. Also the line about "Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits." maybe we keep as part of benefits? It's a link; we can keep but maybe it's okay. The instruction: remove application instructions. That link is not exactly application instruction but more info about benefits. Might keep. We need to preserve all substantive information: responsibilities, day in the life, about team, basic qualifications, preferred qualifications, pay, benefits, schedule. Also mention physical requirements (lifting, etc.) which are part of responsibilities. We must not create sections with filler like "commensurate with experience". We have actual pay range. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide which sections to include: About the role (maybe we can combine description and key responsibilities). But we have "Description" at start: "AWS is looking for fully cleared Data Center Technicians..." That's prose about role. Could be under About the role. But we also have "Key job responsibilities" which is a list. We could have sections: About the role (prose), Responsibilities (list), A day in the life (list or prose), About the Team (prose), Basic Qualifications (list), Preferred Qualifications (list), Pay (maybe prose with numbers), Benefits (list), Schedule (prose or list). Ensure we don't create empty sections. Let's extract content. Description paragraph: "AWS is looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph." We can keep that as prose under About the role. Key job responsibilities: It says "You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These Activities Include The Following" then bullet list: Lifting and moving material up to 49 pounds each; Working in cramped and/or elevated locations; Bending, lifting, stretching, and reaching; Standing and walking for up to 8+ hours a day; Ascending and descending ladders, stairs, and gangways safely and without limitation; Work in a noisy environment; Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). We can make a

    • list. A day in the life: paragraph: "Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Show a strong aptitude for troubleshooting and problem solving Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting Are biased to act in the absence of direction or support Improve effectiveness through process innovation". This is a list of bullet-like statements but not formatted as list. We can convert to
      • . About The Team: paragraph: "AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." Then more about AWS: "Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional." We can keep as prose under About the Team. Basic Qualifications: list: "High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+" and "Current, active US Government Security Clearance of TS/SCI with Polygraph". That's two items. Preferred Qualifications: list: "Experience with general troubleshooting/debugging of hardware, or experience building complex software systems that have been successfully delivered to customers", "industry standard certification (CompTIA, CCENT, or Network+), or experience in networking", "Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles". That's three items. Pay: "The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, MD, Jessup - 33.36 - 58.41 USD hourly USA, MD, Laurel - 33.36 - 58.41 USD hourly". So we have pay range and also benefits mention (EAP etc). We'll separate: Pay section: include the pay range info and note that final pay based on factors. Benefits section: list EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Also maybe mention link but could be omitted as it's just reference. We'll keep as prose maybe. Schedule: from text: "Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)." and "This position may shift work that will include days/nights/weekends/holidays." Also earlier: "Standing and walking for up to 8+ hours a day". So schedule info: shift work, days/nights/weekends/holidays, shifts longer than 8 hours. We'll put in Schedule section as prose or list. We must not repeat job title heading. No Job ID heading. We must output only HTML fragment. Let's craft. Structure:

        About the role

        AWS is looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

        Responsibilities

        • Engage in physical data center activities with or without reasonable accommodation, including planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
        • Lifting and moving material up to 49 pounds each.
        • Working in cramped and/or elevated locations.
        • Bending, lifting, stretching, and reaching.
        • Standing and walking for up to 8+ hours a day.
        • Ascending and descending ladders, stairs, and gangways safely and without limitation.
        • Working in a noisy environment.
        • Working shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

        A day in the life

        • Take ownership of technical issues brought by their customer base,

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