Data Center Technician L3

Role Summary This position supports enterprise data center hardware and infrastructure, with a focus on the installation, configuration, troubleshooting, maintenance, and decommissioning of servers, storage systems, and network equipment. The role requires hands-on technical expertise in hardware deployment, diagnostics, and system validation within a large-scale data center environment. This position collaborates with cross-functional technical teams to support operational efficiency, infrastructure stability, and adherence to established safety and security standards. Responsibilities Install, configure, troubleshoot, maintain, and decommission enterprise server, storage, and network hardware. Perform advanced rack-and-stack activities, including rail installation, structured cabling, and hardware integration. Diagnose and resolve hardware issues involving servers, GPU-based systems, storage platforms, and networking equipment. Perform firmware updates, BIOS configuration changes, hardware replacements, and system validation activities. Support large-scale hardware deployments, upgrades, migrations, refreshes, and infrastructure expansion initiatives. Conduct root-cause analysis of infrastructure issues and implement or recommend appropriate corrective actions. Monitor data center environmental conditions and equipment health using DCIM and other monitoring tools. Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to troubleshoot and resolve complex technical issues. Provide technical guidance, knowledge sharing, and escalation support to team members. Follow established operational procedures, change management processes, safety requirements, security protocols, and documentation standards. Qualifications Minimum of 5 years of relevant experience supporting enterprise or large-scale data center environments. Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment. Experience with rack-and-stack deployments, structured cabling, server diagnostics, hardware installation, and repair. Familiarity with power distribution units (PDUs) and remote management technologies such as iLO, iDRAC, IPMI, or Redfish. Working knowledge of Layer 1 and basic Layer 2 networking concepts, with the ability to interpret rack elevations, network diagrams, cable matrices, and technical documentation. Experience with Linux operating systems and basic command-line troubleshooting. Experience using ticketing or IT service management platforms such as ServiceNow, Jira, or comparable tools. Strong analytical, troubleshooting, organizational, and problem-solving skills. Strong written and verbal communication skills with the ability to collaborate effectively across technical teams. Relevant education, technical training, certifications, or equivalent practical experience. Publishing Pay Range: $46.00 – $49.00 Hourly This position is based in office and requires employee to work on-site.