Data Center Technician (L2 Day)

About the role

Data Center Technician Overview We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matter. This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.

Responsibilities

• Perform basic hardware diagnostic and troubleshooting of servers.
• Escalating complex issues to Senior Data Center Technicians as necessary.
• Troubleshoot basic Linux OS level issues on all servers.
• Installation of new SSD’s and NVME’s into existing servers.
• Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
• Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
• Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
• Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
• Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation.
• Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
• Ensure LinkedIn’s data center house rules are being followed and immediately report any concerns to leadership.
• Ensure LinkedIn’s data center cleanliness, any issues with cleanliness must be reported to leadership.

Requirements

• 4+ years in a Data Center Engineering
• 4+ years network cabling experience
• 4+ years Linux troubleshooting experience
• 4+ years server hardware troubleshooting experience

Qualifications

• Experience with Ticket systems like JIRA, Salesforce, ServiceNow
• Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar.
• Experience with automation and script use (e.g., Python, Bash).
• Familiarity with networking protocols and equipment (e.g., switches, routers).
• Experience using fiber testing equipment and understanding complex network mapping

Skills

• Communication
• Problem-solving
• Attention to detail

Pay

$35.20 - $40.42 Hourly (W2/Non-Exempt)

Schedule

Full-time, on-site (physically present in the specified office)

Req# 17234