Data Center Technician L1

About the Role

The Data Center Technician L1 provides entry-level operational support within a large-scale AI and accelerated computing data center environment. This role assists with hardware deployments, asset management, inventory control, structured cabling, equipment audits, and operational readiness activities under senior technical guidance. It ensures accurate asset records, supports deployment activities, and maintains customer infrastructure integrity.

Responsibilities

• Deployment & Installation Support: Assist with receiving, unpacking, inspecting, and staging data center equipment. Support rack installation, equipment placement, server/storage/networking hardware installations, and cable management.
• Asset & Inventory Management: Perform asset scanning, inventory reconciliation, and maintain records of serialized equipment, spare parts, and inventory movements. Support inbound/outbound asset tracking and daily audits.
• Operational Support: Execute routine tasks, facility walkthroughs, hardware maintenance, and equipment moves/changes/decommissioning. Escalate issues and discrepancies.
• Documentation & Quality Control: Maintain work activity records, update deployment and inventory documentation, and support as-built documentation and quality assurance inspections.
• Safety & Compliance: Follow safety, security, and EHS procedures. Participate in training and maintain a clean work environment.
• Team Collaboration: Work with senior technicians, facilities personnel, and site leadership. Participate in shift turnover and contribute to a culture of teamwork and improvement.

Qualifications

• High school diploma, GED, or equivalent experience.
• 0–2 years of experience in data center operations, IT support, logistics, or related technical environments.
• Basic understanding of computer hardware and technology components.
• Ability to follow written procedures and technical instructions.
• Strong organizational skills and attention to detail.
• Basic proficiency with Microsoft Office and web-based applications.

Preferred Qualifications

• Prior experience in data center, warehouse, manufacturing, logistics, or technical support.
• Familiarity with server hardware, networking equipment, or structured cabling.
• Experience with barcode scanners, inventory systems, or asset management tools.
• Understanding of ESD handling procedures.
• Mechanical aptitude and willingness to learn technical skills.
• Experience in fast-paced operational environments.

Physical Requirements

• Lift, push, pull, and move items up to 50 pounds.
• Walk, squat, and climb for extended periods.
• Work in temperatures of 90+ degrees Fahrenheit.
• Travel up to 25% with valid REAL ID or federally accepted identification.
• Reliable transportation for campus movement.
• Work overtime/weekends as needed.
• Use power and non-power hand tools.
• Work in loud environments and wear required PPE.

Work Environment

This position is designated for Export Control Screening (ECS) and may require access to hardware, software, or data subject to U.S. export control laws (EAR/ITAR). Post-offer, candidates must complete Milestone’s Export Control Compliance Verification Form and certification. Access is contingent on legal authorization or government approval.

Pay

Estimated Pay Range: Exact compensation is determined by job-related knowledge, skills, experience, licenses, certifications, and location.

Milestone Technologies is committed to diversity, equity, and inclusion. We provide equal employment opportunities and reasonable accommodations for qualified applicants and employees.