Data Center Technician III, Technical Operations

About the role

The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster).

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Requirements

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center environment.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., systems administration, network deployment engineer, help desk technician, etc.).
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

Skills

• Technical aptitude and problem-solving skills.
• Physical stamina and ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Excellent communication and collaboration skills.

Benefits

Average base salary range: $95,000 - $135,000 (USD) + 15% bonus target + equity + benefits

Pay

US: $95000 - $135000 (USD)

Schedule

Non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.