Data Center Technician III

Job location: New Albany, Ohio.

Ericsson does not sponsor U.S. work authorizations for this position and does not hire F‑1 students on CPT or EAD.

About the role

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments. The role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who can work independently on standard deployment and operational tasks.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out‑of‑band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn‑up procedures.
• Perform moves, adds, changes, disconnects (MACD activities) and standard field‑replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as‑built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack‑and‑stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Pay

The salary range for this position depends on location, knowledge, qualifications, skills, education, training, and experience. Compensation includes a short‑term variable compensation plan with an annual bonus based on business, unit, and individual performance, subject to eligibility and pro‑ration rules.

Benefits

• Health: Choice of three medical plan options and a dental plan; company credits equal to Ericsson’s contribution toward employee and dependent premiums.
• Financial security: 401(k) plan with automatic 3% company contribution and matching up to 4% of eligible pay; company credits for basic life insurance, accidental death and dismemberment, short‑term and long‑term disability; option to participate in Ericsson’s Stock Purchase Plan.
• Time off: Minimum 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, 80 hours of sick time annually (pro‑rated for new hires); up to 16 weeks paid maternity leave and 6 weeks paid parental or adoption leave at 100% pay.
• Additional benefits: Financial wellness programs, educational assistance, matching gifts, and recognition programs.