Data Center Technician III

About the role

Location: New Albany, Ohio.

Ericsson Inc. does not sponsor U.S. work authorizations for this position and does not hire F‑1 students on CPT or EAD.

The Data Center Services Technician supports installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments, performing rack‑and‑stack activities, structured cabling installations, equipment provisioning, testing, and operational support.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and documentation.
• Install, route, terminate, and dress copper and fiber cabling with proper labeling and cable management.
• Install rack power distribution units (PDUs), connect equipment to power sources, and verify connectivity.
• Perform equipment provisioning, hardware component installation, and out‑of‑band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn‑up procedures.
• Carry out moves, adds, changes, disconnects (MACD) and field‑replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as‑built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack‑and‑stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Benefits

Ericsson offers a competitive total rewards package that includes variable compensation, health coverage, financial security programs, paid time off, and additional employee programs.

• Pay: Salary range based on location, experience, and qualifications, plus eligibility for an annual performance‑based bonus.
• Health: Choice of three medical plans and a dental plan; company credits cover the employer‑paid portion of premiums for employees and eligible dependents.
• Financial security: 401(k) plan with automatic 3% company contribution and matching contributions up to 4% of eligible pay; company‑paid basic life insurance, accidental death & dismemberment coverage, short‑term and long‑term disability, and optional stock purchase plan.
• Time off: Minimum 15 days of accrued vacation, up to 3 personal days per year, 11 holidays, 8 hours of volunteer time, 80 hours of sick leave annually (pro‑rated for new hires), up to 16 weeks paid maternity leave, and 6 weeks paid parental or adoption leave at 100% pay.
• Additional benefits: Financial wellness programs, educational assistance, matching gifts, recognition programs, and other company‑paid benefits.