Data Center Technician III

Job Location: New Albany, Ohio. Ericsson does not sponsor U.S. work authorizations for this position, including H‑1, H‑1B1, E‑3, O‑1, TN, or F‑1 CPT/EAD.

About the role

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data‑center environments. The role involves rack‑and‑stack activities, structured cabling installations, equipment provisioning, testing, and operational support while ensuring safety and compliance with Ericsson and customer standards.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out‑of‑band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn‑up procedures.
• Carry out moves, adds, changes, disconnects (MACD activities) and standard field‑replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as‑built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Qualifications

• High school diploma, technical certification, vocational training, or equivalent experience.
• At least 1 year of experience in data‑center operations, structured cabling, telecommunications, field services, or IT‑infrastructure support.
• Working knowledge of data‑center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack‑and‑stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Benefits

• Competitive salary range based on location, experience, and qualifications.
• Short‑term variable compensation plan with annual bonus eligibility tied to business and individual performance.
• Health benefits offering three medical plan options and a dental plan, with company credits covering employer‑paid premiums for employees and eligible dependents.
• 401(k) plan with automatic 3 % company contribution and matching contributions up to 4 % of eligible pay.
• Company‑paid basic life insurance, accidental death and dismemberment coverage, short‑term and long‑term disability coverage.
• Option to participate in Ericsson’s Stock Purchase Plan.
• Paid time off including a minimum of 15 days vacation, up to 3 personal days, 11 holidays, 8 hours volunteer time, 80 hours sick leave, up to 16 weeks paid maternity leave, and 6 weeks paid parental or adoption leave at 100 % pay.
• Additional programs such as financial wellness, educational assistance, matching gifts, and employee recognition.

Pay

The salary range depends on factors such as location, knowledge, qualifications, skills, education, training, and experience. Compensation includes the short‑term variable bonus and the benefits described above.