Data Center Technician II

About the role

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments. This role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who can work independently on standard deployment and operational tasks. The position is located in New Albany, Ohio, and Ericsson does not sponsor U.S. work authorizations or hire F‑1 students on CPT/EAD for this role.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out‑of‑band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn‑up procedures.
• Carry out moves, adds, changes, disconnects (MACD activities) and standard field‑replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as‑built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• 1+ year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack‑and‑stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Physical Requirements

• Comfortable working in a physically active environment that may require lifting, standing, working at heights, and moving equipment.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lb.

Pay

The salary range for this position depends on location, the candidate’s knowledge, qualifications, skills, education, training, and experience. Compensation includes a short‑term variable compensation plan with an annual bonus based on business performance, individual performance, and bonus target, subject to eligibility and pro‑ration rules.

Health Benefits

Ericsson offers three medical plan options and a dental plan option, allowing employees to select coverage that suits their needs. The company provides credits equal to the cost Ericsson pays toward medical and dental premiums for employees and eligible dependents.

Financial Security

The Ericsson US 401(k) Plan includes an automatic 3 % company contribution and a matching contribution of $1 for every $1 the employee contributes on the first 3 % of eligible pay, plus $0.50 on every $1 on the next 2 % of eligible pay. Employees contributing at least 5 % of eligible pay receive a full 4 % match. Additional company credits cover basic life insurance, basic accidental death and dismemberment coverage, short‑term and long‑term disability coverage, and the option to participate in Ericsson’s Stock Purchase Plan.

Time Off

New employees receive a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually (pro‑rated based on start date). Ericsson also provides up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100 % of pay.

Additional Benefits

Ericsson offers a range of other company‑paid benefits, including financial wellness programs, educational assistance, matching gifts, and recognition programs.