Data Center Technician II

Location: New Albany, Ohio – Ericsson Inc. does not sponsor U.S. work authorizations for this position and does not hire F‑1 students on CPT or EAD.

About the role

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data‑center environments. The role is ideal for technicians with experience in data‑center operations, telecommunications, structured cabling, or IT infrastructure who can work independently on standard deployment and operational tasks.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out‑of‑band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn‑up procedures.
• Carry out moves, adds, changes, disconnects (MACD activities) and standard field‑replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as‑built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• 1+ year of experience in data‑center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data‑center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack‑and‑stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Physical Requirements

• Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment may be required.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lb.

Pay

The salary range for this position depends on location, the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience. Compensation includes a short‑term variable compensation plan with an annual bonus based on business performance, individual performance, and bonus target, subject to eligibility and pro‑ration rules.

Benefits

• Health: Choice of three medical plan options and a dental plan option; company credits equal to the cost of premiums for employees and eligible dependents.
• Financial security: 401(k) plan with automatic 3 % company contribution and matching contributions up to 4 % of eligible pay; company credits for basic life insurance, accidental death & dismemberment, short‑term and long‑term disability; optional Stock Purchase Plan.
• Time off: Minimum 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, 80 hours of sick time (pro‑rated for new hires), up to 16 weeks of paid maternity leave, and 6 weeks of paid parental or adoption leave at 100 % pay.
• Additional benefits: Financial wellness programs, educational assistance, matching gifts, and recognition programs.